Reviews (19)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
September 23, 2025

We have been using this app for over a year, moving from a loyalty app that used points and was much more expensive. Since the move there has been more use of rewards and their tech support is very responsive. It's really easy for customers who have accounts to spend their store credit.

Bradley's Surplus
United States
About 1 year using the app
Edited August 24, 2026

Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend!

Updated August 2026 - now using on our B2B site too. Excellent product!

Back on Track USA
United States
About 3 years using the app
October 16, 2024

AMAZING!
I have increased Sales by 40% from this APP this is the best App I have ever installed! Feel free to contact me...The customer service is also 5 STARS! easy to use ... LOVE LOVE LOVE !

Silk Oil of Morocco
Australia
11 months using the app
October 18, 2023

My very first review on Shopify - CreditsYard is by far the greatest and most helpful apps! If you are looking for a prepaid system to boost cash flows, or any payment method other than membership and subscription, this apps is by far the best thing I tried. Most important of all, the customer support is awesome! Thanks to Mostafa, all my problems were solved immediately and is definitely more helpful than any other apps support which never answers me directly and is a waste of time.
So go ahead if you are still wondering, this definitely worths the price!

Axercise™
Hong Kong SAR
2 months using the app
December 28, 2024

It was issuing store credits when it was not supposed to. we had to uninstall it.

Trufacebygrace
United States
Over 2 years using the app
MerchantYard replied January 3, 2025

Hi Grace,

Thank you for sharing your feedback. I’m sorry to hear about the issue you experienced with our app and any inconvenience it may have caused.

After reviewing your account settings, we noticed that the "Issue automatic store credit for refunds" option was enabled. This feature, which is disabled by default, automatically applies store credit when refunds are processed. It is optional and can be easily turned off in the app’s settings.

We want to make things right for you. I've sent you an email to offer additional assistance. You can reach me at support@merchantyard.com anytime.

Thanks,
Mostafa

September 26, 2023

This app is very well done. We had a specific use case, and after reaching out to support, within 1 day they were able to make adjustments and have us up and running exactly how we needed to be. Very well done!

Axe & Sledge Supplements
United States
1 day using the app
November 15, 2021

We were having some issues in the beginning. Support is very quick to help me with my problems. Support is a good listener. Will highly recommend this app.

Laddy First Wardrobe
Malaysia
17 days using the app
July 15, 2022

This app is amazing. I got rid of my rewards program and now use this one for cash back and adding store credits to their account. So much easier than manually issuing gift cards. They are always helpful when something isn't working, to get it fixed right away.

Tara Lynn's Boutique
United States
7 months using the app
August 2, 2021

I installed this app to start offering credit to my customers. It is an amazing app and extremely easy to use!
I had some issues with another app conflicting with this one and the support was AMAZING!! they sorted everything out for me immediately.
I highly recommend this app!

Readers Warehouse
South Africa
4 days using the app
Edited September 22, 2021

Works perfectly for our store. Support is very quick to answer any questions. Would highly recommend this app for any Shopify Store.

PraiseBanners
United States
2 months using the app