Navidium Returns & Exchanges

Name: Navidium Returns & Exchanges
Brand: Navidium Apps
Rating: 5.0 (10 reviews)

Tarification: Installation gratuite
Note: 5,0 (10)
Développeur: Navidium Apps

Automate returns and exchanges with incentivized store credit and exchanges or upsell free returns.

Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit.

Instant replacements, exchanges, return label printing and more all rule based.
Reduce shipping label cost with our upsell widget that you control the price of.
Boost revenue with incentivized store credit and instant exchanges.
Collect revenue with our customizable unlimited returns widget with no rev share
Upsell products, manage subscription returns, and get deep analytics on returns.

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Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Easypost
Gorgias
Many more integrations
Ship Station
ShipHero
Shippo

Catégories

Retours et échanges

Options de retour

Gestion des retours

Tarification

Choisissez le forfait qui convient le mieux à votre entreprise.

Pay as you go

Installation gratuite

$1.99 per return, billed weekly

Fonctionnalités

Unlimited Total Store Orders
All Features Included
Instant exchanges, store credit
Customizable customer Portal
Full Support + Onboarding
Fully automated workflows
Automated shipping label generation

Premium

$199.99 / mois

$0.99/return for additional returns

Fonctionnalités

199 Returns per month
Unlimited Workflows
Storewide Exchanges
Branded customer portal
Automated shipping label generation
Instant exchanges, store credits
Dedicated Support + Free Onboarding
Return protection widget

Enterprise

$299.99 / mois

Fonctionnalités

Unlimited returns
Return Protection widget
Unlimited Workflows
Storewide Exchanges
Branded customer portal
Automated shipping label generation
Dedicated Support + Free Onboarding
Instant exchanges, store credits, swaps

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (10)

Note globale

Nombre d’avis par note

100 % des avis sont des avis à 5 étoiles
10
0 % des avis sont des avis à 4 étoiles
0 % des avis sont des avis à 3 étoiles
0 % des avis sont des avis à 2 étoiles
0 % des avis sont des avis à 1 étoiles

Tous les avis

16 juin 2026

We have used a lot of Navidium apps over the years, and they have always been awesome. They are quick to fix any issues we have and are very reasonably priced.

They are also always open to any improvements or suggestions you may have. Marc and the team are awesome

Chowdaheadz

États-Unis

Plus d'un an d’utilisation de l’application

16 juin 2026

Navidium has been BYFAR the best returns platform I've used so far. I love their pricing model and the level of customization they offer—features like exchanges for entirely different products (not just variants) are typically locked behind much more expensive plans.

Their customer support has also been incredible. I have a complicated returns policy and have reached out many times with questions. Every interaction has been fast, helpful, responsive, and pleasant. In several cases, when a feature I needed wasn't available, their team even worked with their developers to create a custom solution (!!!)

I've tried several other returns platforms, and I've been genuinely surprised by how much better my experience with Navidium has been compared to all of them. I can't recommend them highly enough!

SHOW PONY

États-Unis

6 mois d’utilisation de l’application

8 juin 2026

As usual the Navidium team provided amazing support in getting us switched over and set up. Their team takes the time to get every detail right. The platform is way easier to use than our previous (more expensive) returns platform. We get more features and insight into our returns picture. Great experience, now the 2nd Navidium app we are using. Thanks team!

Love Sweat Fitness

États-Unis

Environ un mois d’utilisation de l’application