Nembol eBay, Amazon, Etsy +

Having to change my glowing 5 star review as I have had a very rocky road with Nembol for nearly 2 years. Constant bugs however support will blame other issues which are not the issue. The products cannot be mapped (so when the system does fail you it cannot resync items on there - you have to delete them all and start again - I've had to do this several times) support can seem helpful but in reality, it doesn't solve the issues. One of the most visually inviting sync management systems but it is so flawed its unworkable. Might work for those with a very small inventory but for us, it caused more stress then help - and it $50 a month that's not fair.
Some people in support are nice, others arrogant - I am sure they will try to comment on this review to blame us and not their app - but the fact you cannot even change the email associated with the Nembol account demonstrates how much more work needs to be done to make this app work for the customer. Feel I have given them a very fair chance over the last couple of years and a monthly subscription of $50 to boot. I have a support chat that stretches a mile and still left without a correctly functioning sync. They keep adding new features without fixing the primary purpose.

We've used every listing app out there, and OVERALL, this app is the best for multi-channel listing. Yes it has some quirks, but so do all the others, as the complexity of listing products and variants differs so much across the channels, it's a wonder that any of them work well. What Nimbol does well: PROS: Pricing. Instant updating and importing of channels. Our listings on ebay, etsy, shopify and Amazon were all slightly different due to trying to manage them individually over the years. But we imported everything, found the differences, then went back, updated the channel SKU's, then reimported and worked that way until we had the channels synched and published using only one Nembol listing. Now it's super easy to update and modify across channels. PRO: Email notification every time the channels synch. This email gives you a list of successful imports and a list of errors. This is SUPER helpful, as at first we were wondering why some products weren't imported. The error log told us exactly the issue. (example: "you have 7 variants on etsy, but 6 variants in Nembol") This cleared our question of what happens when etsy has 6 variants and Shopify had 7. So we deleted the Nembol listing, updated the channel listings, reimported and boom! they matched and synched. CONS: Delisting (from within Nembol): If the listing is directly imported from the channel, you can't delist it from within Nembol. (It says it right on the top of the popup). We overcame this (and preferred this method actually) by just deleting the product in the original channel, then in Nembol, then reimported to resynch everything. Perfect. Overall, if you have a pretty complex channel environment and need to update/edit/modify things a lot, NEMBOL is definitely worth the price.

AWFUL.
This app doesn't work properly. When linking items into ebay it defaults them all to the antiques category. You can then change this in ebay (taking hours) and then this app overrides this and changes them all back to antiques again. Also when an order is placed it doesn't pull through the postage that the customer has paid so the total sales isn't accurate for VAT and accounts purposes. I have reached out to customer support 4 times, each time my message is read and after waiting 2 days for a response it is time to move away from this app and there lack of customer support. Avoid like the plague. - Back to ink frog I go (I had moved away from ink frog because I wanted to link Etsy, amazon and ebay together but this really isn't worth the hassle - never had any of these problems before.)

1/30/2021 Update. While I understand the app does some pretty extensive stuff, it doesn't appear to do syncing inventory quantities well. I sell on Shopify and Etsy - that's it. Today, one sale of a single product reduced my Shopify inventory by 2. UNSAT. It could be a setting I have somewhere. No idea. I've been waiting to hear back from the Developer for several days. I just want it to sync inventories. That's it. SKUs match, should be as simple as that. Original Review. Eh.. was hoping to be able to set a different, yet specific price in Etsy vs. my Shopify prices - specifically, EXACTLY 10% above my Shopify prices. For some reason, the developers thought it would be a good idea to force rounding to the nearest .99? Why not give the user the option? When there's competition, and you want to be the lowest price, and people sort by lowest price, it all matters. The rounding to the nearest .99 cents would be a great option, and I certainly see the value in it, truly, but it should be just that - an option. :)

Very clunky interface that is hard to use. Product mapping between channels is not thought out well. Also, product import makes no sense as the CSV has to be re-formatted and there is no mention of this until you contact the support. Customer service eventually starts ignoring you.

Used this app for about 3 days. It created havok among my store, creating hundreds of listing duplicates on eBay due to a desyncing error on their end. It cost me a lot of money just in eBay fees alone on these constant duplicates. Asked for a refund from nembol, and never once heard back from them after this. Filed a dispute with my bank and Nembol is hiding behind their no refund policy in their Terms and Conditions.
Use at your own risk. There are much better options out there that actually function and are much easier to use (and cheaper).

-Reply to developer comment

Your trial status is only valid for 10 listings. Yes, I had no issues when listing 10 listings. The issues occurred when I then proceeded to list over 200 listings and then without me touching it over night, I awoke to see I now had 2 listings of each on eBay and most of the listings were desynced. I manually synced, deleted the duplicates on all ends, and then later that day Nembol had once again created duplicates of all listings and desynced.

I had the next plan up, it was $49. As you said though, it was only $49. You would think you would be willing to refund a single month to keep a client who cancelled after only a few days content. After all, it was only $49.

Your software cost me a lot of money in eBay fees and put my store, which I have worked on for years, at risk.

Used this app for about 3 days. It created havok among my store, creating hundreds of listing duplicates on eBay due to a desyncing error on their end. It cost me a lot of money just in eBay fees alone on these constant duplicates. Asked for a refund from nembol, and never once heard back from them after this. Filed a dispute with my bank and Nembol is hiding behind their no refund policy in their Terms and Conditions.
Use at your own risk. There are much better options out there that actually function and are much easier to use (and cheaper).

-Reply to developer comment

Your trial status is only valid for 10 listings. Yes, I had no issues when listing 10 listings. The issues occurred when I then proceeded to list over 200 listings and then without me touching it over night, I awoke to see I now had 2 listings of each on eBay and most of the listings were desynced. I manually synced, deleted the duplicates on all ends, and then later that day Nembol had once again created duplicates of all listings and desynced.

I had the next plan up, it was $49. As you said though, it was only $49. You would think you would be willing to refund a single month to keep a client who cancelled after only a few days content. After all, it was only $49.

Your software cost me a lot of money in eBay fees and put my store, which I have worked on for years, at risk.

-Reply to developer comment 2
Funny how I've not had a problem with duplicates since the minute I uninstalled this months ago. I have been using another software that does the same thing on my shopify, and it flawlessly lists from Shopify to eBay WITHOUT duplicates. This tells me Nembol does indeed create duplicates. I hope for your customers sake, you have figured out why. But, the fact you are unwilling to admit that it did indeed cause problems, shows the lack of integrity in your company. Readers of this long review (sorry) can make a decision for themselves if they want to put their eBay, shopify, and etsy store at risk.

NO CUSTOMER SUPPORT. They are totally checked out on any kind of customer service. Do not use this horrible app and company. What a waste of time. Do not give them your money. They are the worst app company I've dealt with. No customer service and their app DOESN'T EVEN WORK PROPERLY.

Software gets the job done half of the time.
I am looking for a different software, but haven't found a better one yet.
Current Issues to beware of:
It will doublespace your etsy descriptions.
It will require the variation name, option name & sku to match before inventory will sync.
It will not allow you to edit the description for each store front separately so you can preserve your product links.
It only gives you 2 options for syncing between channels, which are inventory count and/or description/pictures
If you use etsy's default Primary Color option and the Color option on ebay, it will not allow you to sync until you change them to match, even though Primary Color more heavily favored by Etsy.
no refresh button for already imported products to correct import issues.

I have been a user of Nembol since 2017 and just recently upgraded my subscription to a higher level. I have both Shopify & Etsy and needed an app that could help me push my Shopify products to Etsy. There are not many apps out there than can do that btw, and the other ones I tried were so complicated--I gave up trying to figure out. Not the case with Nembol. The app is SUPER easy to use--which is important to me because I don't have time to learn programming to make my shop work. It's actually been exactly what I needed and has saved me tons of hours. I am also able to push products that I had in my Etsy store to Shopify--so it's a two-way push if you want it to be. It will also help monitor inventory from one channel to the other. What I like most is that I don't have to replicate the photos or the product descriptions (which in some cases are lengthy). I just push a button to publish it on a new channel. Now that I have access to other channels, I may even expand my business to include those as well. I also want to say that the Nembol customer service is FAST and super helpful and very friendly. THANK YOU for this app--it has greatly helped me transition my business to more of an on-line presence from being just a brick-and-morter shop--I now can expand to the world! This is now needed since I've had to temporarily close our business to the public due to Covid. Thank you again!

Great App! We were able to list to all of our marketplaces at once - right through a smartphone I used the iPhone app version, and just posted to Amazon, Ebay, Etsy, Facebook, Pinterest, Shopify and Twitter with a just a push of the button. Seems to have a wide reach with very little effort. Incredible, I highly recommend!