รีวิว (58)
จำกัดการแสดงผล
-
ตามคะแนน
I have been "testing" this software for almost 1 year -paying $49 a month- and the various different bugs encountered never allowed me to go live with sync among my different channels.
Too bad; I really wanted this software to work. I kept on trying.
Unfortunately, I just came to learn that Nembol doesn't work with different warehouse locations. I've learnt the hard way!
Be careful:
One can't connect a shop with 2 locations as products will be automatically duplicated from primary to secondary location randomly.
Nembol will write (should I say overwrite) your current inventory even if you have all update switches set to off. Inventory updates can't be stopped. I guess I should have studied the documentation as suggested before connecting this app to my store. My inventory has been totally messed up by this.
After damaging my store Nembol terminated my subscription without further notice (leaving the subscription active on Shopify ready for the next bill). Maybe a tool for basic stores with few items 1 location.
Not my case.
The issue was SOLVED IN OCTOBER 2022.
Thank you for your review. Summary for future users:
PROBLEM: SKU duplication happened exclusively with those rare Shopify stores that had both a) active Shopify locations, and b) the same SKU stocked in multiple locations.
SOLUTION: On October 4th 2022, Nembol introduced a control blocking inventory sync of products with the same SKUs stored in multiple locations.
Please check Product Updates: https://www.nembol.com/product-updates
CURRENT STATUS: Users with active Shopify locations can SAFELY USE NEMBOL SINCE OCTOBER 2022. No errors, no glitches, and safe use with app-locations and drop-shipping providers.
Back when you used Nembol we had warnings, but the block is now in place for current and future users.
We are very sorry for your bad experience. You have been fully refunded for your 1+ year of charges.
MUST HAVE APP! I sell on ebay, etsy, amazon and shopify and have been searching for a multi listing programme for some time now. I have tried many others out there without success. This app is FANTASTIC, I cannot recommend it highly enough. Most of the products I sell have appx 10 variations per product and take considerable time to list on each channel and now I can list to one channel and then nembol lists to the remaining channels at the touch of a button. I have found for me that to create a new listing to amazon first as this is the most complicated channel then import to nembol, then let nembol list to the rest of the channels. It also has the functionality of keeping all the stock updated which is an added bonus. This app is saving me hours and hours each week and allowing me to spend more time designing new products. I had given up hope of finding a solution that worked but another fellow ebayer mentioned Nembol in one of the facebook groups I am part of, and I thought I might give it a try, and boy I am so glad that I did. Try it you will not be disappointed.
My experience has been pretty great. Nembol does what it claims to do, has responsive chat customer service through the website, and overall offers a ton of value with both listing and inventory sync. ________________________PROS___________________________________
-Syncs with channels reliably (Shopify, Etsy and Ebay for us)
-Manages stock numbers without hiccups (So far, not a single problem, which is frankly amazing given my experience with several other options for inv counting)
-Customer Service is friendly and responsive-- consistently responding within 24 hours (except for weekends | just take note: they are in Europe, mostly). Several times the CEO directly responded to me even. The whole operation has a very hands-on feel, from my perspective. -Competitive pricing (We actually saved quite a bit by switching to Nembol from other software solutions).
-Has an auto-sync that works for most things from Shopify which I wasn't expecting and is super cool.
-Platform/site is generally pretty intuitive and the UI is overall fairly easy to use and figure out.
________________________CONS___________________________________
-The documentation is a little lacking in some places.
-I have run into a bug or two with importing/getting all our items working (as is, we have about 1300 items, and about 10 are still having some trouble-- though, their team is working on it and I'm sure it'll get resolved).
-There are a few minor UI elements/quarks that take some getting used to.
I have been using Nembol for over a year now and it's okay for the price I do have something to say though that bugs me. We have been teased with improvements for 6 months now which include categories, which would be a super big help for me, this has not been implimented yet. Customer service is slow (due to being in a different timezone I understand but still they dont seem to understand the issue when you get in it). It cannot properly publish to Amazon, sometimes inventory that is marked as out of stock somehow gets back in stock and is sold, which causes issues with the platform metrics because I have to give a refund for out of stock and I get a negative customer experience and negative flag on my account from the platform (etsy, ebay, or amazon). There is no easy way to link two products that are the same from different channels, it says it does it via SKU, but this isn't always correct, they need a manual way to link a product.... that right there would be a MAJOR game changer. If they would impliment the categories and add a way to link products together manually this would easily be a 4 star review instead because the price is right but at this point Nembol is a big headache and slowing down our growth. I really hope they get the ball rolling on promised changes and not just leading us on and I REALLY hope they impliment a manual way to link listings. I feel like the devs should contact and screenshare with a couple of us having ongoing issues to see what we see, the product has a lot of potential but it needs some major tweaking
This app is proving to be a great help in me running my inventory between multiple channels. It is one of the lower cost options but is really flexible, has a lot of options and functionality and the support is excellent.
Poor Support , can't get them to refund the money after it stopped working in 3 days but having paid for 2 months , have no sense of customer service , STAY AWAY from this lot , it's a promising software but staff and their attitude to customers very very poor ! If there was a negative rating they would score the least in that !
Hello, we want to express our regret if our support team did not fully meet your expectations.
Our team promptly responded to your initial request in less than 4 minutes, and they continued to assist you through over 200 support exchanges over a period of two months.
In December 2020, we provided you with instructions on how to obtain a refund, although it seems that you decided not to follow them.
As a gesture of goodwill, we would like to extend a renewed offer to you in the form of a one-month-off coupon, should you choose to give us another opportunity.
We appreciate your understanding, and we hope to have the chance to serve you better in the future.
Best regards.
Wonderful app, linked all our existing listings using their SKU code and now lists connected listings and keep inventory updated. Great to list our products on Pinterest too and Facebook. Our visits are already growing thanks to the automated links this app creates back to our shopify store. Thank you thank you. Also great support! Kudos!
We used Nembol to Sync our eBay and it helps us to integrate our Old eBay IDs with 2 Etsy Shops, 2 Amazon Shops, Fcaebook shop, Pinterest, Twitter, shopenvy and shopify due to which we are able to sell on multi platforms with very little efforts. Their Help/Support is great and they reply to your all queries instantly. We already recommended it to our friends and business partners. Its very easy and simple to use. Recommended to all!
I obtained this app to help keep my Etsy, Shopify and Amazon listings synced. I am beyond happy with the customer service from this company. And this app is very powerful. I'm learning something new everyday. I haven't been able to sync my Amazon listings because I'm not a Pro Seller and I'm still tweaking the process with which i import orders to Shopify from Etsy I've been able to link to my facebook, pinterest, twitter and tumbler. Thank you so much for making this app!! Great job!
Nembol seemed to be precisely the solution for which I've been searching, but unfortunately, they were unable to get it to work with my Amazon account. Inventory updates would sync only to, not from, Amazon. Quantity syncs resulting from orders placed on Amazon would not post back to Nembol or Shopify. They blame Amazon for the problem, but I have other third-party apps that integrate with Amazon, and there are no issues. I give them high marks for their responsiveness, but after weeks of troubleshooting and hours of effort, we came to a dead-end. They should probably reconsider touting Amazon compatibility. If they can ever resolve their Amazon bugs, I would certainly give them another try, but for now, I have to keep searching for a solution that remains elusive.