レビュー (177)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
編集日:2018年1月16日

I really do love this app. Quick and easy to use, and they beat my negotiated UPS rates. I didn't give it 5 stars, because I need to use their website, to produce postage. There may be a way to have it integrated into my store, but I believe I'd need to either have the $300/month plan, or pay $20 ala-carte.

I'll probably end up doing that....as $20 is saved, in no time.

Oh, and by the way, I'm a USA shipper.
----------------------
Well, after a month of shipping, here's what I can tell you.
The rate quoted, will not be the rate you pay, 90% of the time.
I'm so sick of these surcharges.
$3.85 for residential delivery
$1 for fuel
$3.25 for Extended Area surcharge

These additional fees are never quoted, until you get your bill.
Fedex does this, and UPS does this. In my book, it's "bait and switch".
The post office doesn't back-load these fees, so these guys don't need to either....but they do.

So, until Fedex and UPS drop these extra fees, I'll stick with USPS, where I can see what I get.

Oh, by the way, when you purchase postage via Amazon, and you select UPS or Fedex, what you see, is what you pay. Amazon demanded that there be no extra surcharges, when they negotiated their contract with Fedex/UPS.

I'll leave my star rating at 4, because I think netParcel is simply a vendor for Fedex, so it's probably not their fault.

Woodchucks Wood
アメリカ合衆国
アプリの使用期間:29日
編集日:2026年3月10日

It was disappointing to discover after registration that our Shopify plan needs an upgrade to use this app effectively. Specifically, the app requires 'carrier-calculated shipping,' which wasn't clearly stated upfront. To make matters worse, the 'Learn More' link led to a 404 page error. On a positive note, their support team was very responsive when we reached out, though we haven't been able to actually test the app yet.

fitzBODY.com
カナダ
アプリの使用期間:22分
2025年3月14日

Easy integration and best shipping service! Highly recommended

RDO Collectibles
カナダ
アプリの使用期間:3ヶ月
2024年2月2日

I started using Netparcel years ago and I have to say that they have the BEST rates to every place that I have sent a package. I refuse to use anyone else and frankly other shipping providers can learn a thing or two from Netparcel, pricing aside their customer service is top notch. I have never had an issue with their site or my account. Whenever I send an inquiry they respond that very day and the issue is resolved. Speaking of shipping, I find their courier rates are cheaper than Postal without tracking. That pretty much says it all in my opinion.

I will continue using Netparcel and I'd say that you will not be disappointed with their service, best rates out there. Thank you Netparcel for everything you do for us small business owners.

North Pacific Diecast
カナダ
アプリの使用期間:22日
netParcelが返信しました 2024年2月6日

Thank you for taking the time to write such a detailed review! We strive to provide great customer service, and always love hearing this type of feedback from longstanding customers like North Pacific Diecast. We look forward to being a continued partner in your growth!

2023年6月23日

The app integrates with my store without any issues and their shipping prices are pretty decent.

I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label.

The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand.

All in all, I use this service when I need to ship a package using UPS or DHL.

Momo Monster Co
カナダ
アプリの使用期間:11ヶ月
netParcelが返信しました 2023年7月10日

We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at support@netparcel.com to address any concerns.

2022年12月8日

A great app that allows me to diversify my shipping options at an affordable rate.

Folklor
カナダ
netParcelが返信しました 2023年1月9日

Thanks so much for this lovely review! We love hearing that our range of shipping options add value to Folklor, and look forward to continued support of your growth!

2023年6月8日

Netparcel offers excellent rates, especially for long-distance shipments and shipments to the U.S. Also, the app is easy to use. Highly recommend for small businesses!

Purrre
カナダ
アプリの使用期間:約2年
netParcelが返信しました 2023年6月13日

Thank you for the wonderful review! We're always happy to hear that our rates and online tool help our small business customers. Looking forward to being a continued partner in Purrre's growth!

2023年5月8日

Netparcel is amazing for comparing and contrasting rates between different companies without switching between tabs - Super convenient based right out of shopify or browser.

Phoenix Domes Canada & USA
カナダ
アプリの使用期間:11ヶ月
netParcelが返信しました 2023年5月9日

Thank you so much for the review! We're thrilled to hear that our solution brings speed and convenience to your business. We look forward to continued support of Phoenix Domes Canada & USA!

編集日:2019年10月14日

Highly recommend! Been using NetParcel for over 3 years and this has been a reliable partner for our international shipping from Canada. Quite happy of the Shopify integration and good rates as well.

Cambiomarket
カナダ
アプリの使用期間:約3年
2021年12月30日

This app has saved me considerable $ on shipping! I'm so happy I found them. As a small business owner, I'm always looking for ways to save money and invest it into my business. Thank you NetParcel <3

Jungle Supply
カナダ
netParcelが返信しました 2022年1月31日

Thanks so much for this lovely review! We are thrilled to hear our service helps Jungle Supply save money to invest back into the business. We are excited to continue supporting your growth!