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If it were possible, I would give this company less than one star. Their customer service is unacceptable. I've been waiting over four days for a response from my assigned agent, and each time I reach out through chat support, I receive the same generic response that my agent will contact me soon. Despite multiple follow-ups, no one has reached out. The complete lack of communication and accountability is incredibly frustrating.
Highly recommended
Started using Nihao recently and it’s been pretty smooth so far. Orders are easy to manage, shipping is quicker than I expected, and the prices are decent. Support has also been friendly whenever I needed help.
As a beginner in dropshipping, I was amazed by how easy NHdropshipping was to use. The interface is intuitive, and the customer support is top-notch. It has everything you need in one place – from product sourcing to order fulfillment. Worth every penny!
Thank you for your support and trust
NH Dropshipping-AI Fulfillment has truly transformed my business. The AI tools simplify the process of locating trustworthy suppliers, and the factory-direct pricing enables me to maintain healthy profit margins. I also appreciate the professional appearance of the packaging—it significantly enhances my brand image. Orders are processed promptly, particularly using their nearby warehouses, and my clients are consistently pleased. Outstanding assistance and support everywhere
A integração com a Shopify é fluida e confiável. Os agentes oferecem um suporte extremamente profissional, sempre dispostos a resolver qualquer questão com agilidade. Os produtos entregues seguem exatamente o padrão acordado. Recomendo!
In the beginning, I couldn't get the app to connect properly so I could process my first dropshipping order. I received prompt service and was assigned a person to help me (Elva Shao). The issue was fixed and I received my first sample order. The earrings I ordered were bent because there wasn't enough padding around them, but I was able to bend them back without damaging them. I did request that in the future all earrings be wrapped in bubble wrap and mailed inside a bubble envelope. I have been ordering some of our jewelry from them in the past and have always been satisfied. The quality of their jewelry is amazing and they have great prices. We are very excited to start dropshipping with them as soon as possible. Nihao Jewelry, thank you so much for your amazing and prompt service!
Thank you so much for your comments. We are so glad that you are satisfied with us, for the issues you mentioned we will improve in your next order , Have a nice day !!
spent $700 USD to send 500 custom box for dropshipping WITH OLD PROGRAM with them on alibaba and it was sucessfully delivered to their warehouse I had about 30 orders that shipped in those boxes with Lisa who was my advisor .... now when i request to have the remaining 470 boxes sent to me and i pay for shipping they tell me they DONT find my BOXES!!!!!!!!!! and that they cant help me HOW CAN I PAY SO MUCH MONEY TO DROPSHIP WITH THEM FOR THEM TO SCAM ME OUT OF CUSTOM BOXES
Hi. I would like to establish a new contact with you.
Can you contact me?
We'll look into this as much as we can.
We'll try to make up for your loss.
I look forward to hearing from you.
WhatsApp: +86 153 0655 3751
NHDropshipping made my business so much easier with fast shipping and reliable service. The factory-direct prices are unbeatable!
Tina from Nihao Customer Service was incredibly helpful in connecting my store. As a beginner, she guided me step by step, making the whole process very simple and stress-free. I really appreciate having a dedicated contact person I can reach out to in the future. Excellent service!
