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Appli très complète et facile à prendre en main : ventes incitatives, lots, réductions sur le volume, badges de confiance… tout s’intègre parfaitement à mon thème. Mon panier moyen a augmenté et le support, réactif et très sympa, m’a aidé en quelques minutes. Rapport qualité-prix excellent, je recommande !
Sono un vecchio cliente del team THE4 e posso dire che 'app è in continuo miglioramento. Le funzioni sono ottime per il mio sito. Il servizo clienti e supporto è ottimo
Hi there,
Maria here, the Customer Success Manager at EcomRise.
First of all, I am so sorry for any inconvenience regarding the app pricing update. I believe that you missed our notice message right on app dashboard for free users (the notice is always there, about pricing change & that you can chat with support to enable all functions free before for your store.)
We understand how important it is to keep our promise as well as the clarity in doing business. Please give us another chance to assist you better.
Thank you so much,
Maria
Amazing support team. Helpful, quick, and polite, especially Luna who answered all my questions very quickly and cordially. She helped me install the app and even created a specific CSS code to meet my needs. I highly recommend them.
I’ve used this app for over two years, mainly for the Product Bundle features, and it’s definitely helped boost cross-sells in my store, the bundle discount settings are easy to manage and really effective at encouraging customers to add more items. The new Shoppable Video feature is fantastic as well, it saves me from installing another autoplay video app. The support team was very helpful when I changed my theme and needed to switch the app to new theme.
Absolutely amazing help from Mie Tran. Fast replies and really helpful with the questions i had.
Anna è stata molto gentile e disponibile nel risolvere un problema (non causato da loro) nell'aggiornamento di un tema. Quindi ottimo supporto. Continuate così!
Trovo questa app utilissima e ben fatta, molto semplice da utilizzare, Anna del servizio clienti eccezionale super disponibile. Grazie
cree una upsell que llaman ellos buy x get y y me volvio lenta la pagina y al final despues de desintalar genra un problema en el que con solo ver productos o actualizar la pagina me agrega ese upsell cada vez que se actualiza
Hi there,
Thanks for your feedback! After checking carefully, our dev team confirmed that the issue was actually caused by another app, Releasit COD Form, not EcomRise. When that app is disabled, the problem no longer occurs.
We’ve tried reaching you several times via email to help resolve this completely. If you see this, please check your inbox, we’d love to make things right for you.
Best regards,
Anna – EcomRise Support Team
This app is fantastic! Very easy to set up and works seamlessly with Shopify. The bundle and upsell features are exactly what I needed to boost my store’s sales. The support team is also quick, friendly, and always helpful. Highly recommend for anyone looking to increase conversions.
Absolutely love this app! Incredibly intuitive and easy to use. What really sets it apart is the outstanding support. Anna from the support team has been phenomenal, always quick to respond, patient, and solves every issue like a pro. It’s rare to find that level of service. Highly recommend this app if you want hassle-free bundles and top-tier support!
