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We have no clue whether this app is working or not, as the info on the dashboard is not reliable/decodable, and in case you try to find something out, wherever you click, it wants you to upgrade to see/do it. Support is questionable, when we wrote them we received an answer from a random gmail accont asking for access to our store. Hmmm...
Thank you for sharing your feedback with us. We truly value your input and want to clarify a few points to ensure full transparency.
All our official communications regarding updates or releases are sent only from business emails ending with @semget.com.
In rare cases where merchants face store‑specific issues, we may request collaboration access through our verified Gmail account lab.ptpl@gmail.com. Please rest assured this is an authentic account used solely for troubleshooting purposes.
Regarding your query on May 11, we responded within two hours from our official business email alfred@semget.com, specifically about collaboration access. We did not receive a follow‑up from you, so we’d be happy to continue assisting if you’re still facing challenges.
We sincerely apologize if this caused any confusion. Our team is committed to helping you get the most out of the app, and we’re ready to support you further. Please let us know the specific issue you’re experiencing, and we’ll work with you to resolve it promptly.
Warm regards,
Reena Ag.
Customer Success Team
It's "okay". I don't think the e-mail part works but it does keep a list of people that asks to be notified.
The good part is that there is a CSV export which you can use to manipulate in your own Excel software. So I ended up copying a big list and putting them in the bcc to e-mail people that certain items are back in stock again.
One thing I'm missing with this workflow is that I would love to be able to prune the list again.
L’application a marché 3 mois puis elle n’a plus marché. Le développeur est difficile à contacter, il m’a dit que l’application marche à nouveau alors que ce n’est pas le cas. Je ne vous conseille pas l’application elle n’est pas fiable malheureusement
I jumped on this for my store and while there were some issues with one piece of it (didnt affect total functionality) Alfred and his team worked very efficiently through the issue in a very short period of time and kept us in the loop the entire way. I would suggest giving this app a go as it’s running full speed on my store and I love using animated gifs on the desktop version display.
Thrilled to hear it's full speed 🗲 ahead! Thanks for choosing us and for the shout-out to Alfred’s team. Glad you're enjoying the animated GIFs!
Excellente application. Il y avait quelques petits problèmes de modification, j'en ai fait part au service client, et ils sont améliorés l'application en une journée, en tenant compte de mes remarques. Il est désormais possible de modifier pas mal de choses sur l'application. Je recommande sans hésiter.
Thank you for recognizing our team's dedication to great support! It helps us to keep improving. We're glad to be there for you whenever you need us. Your appreciation motivates us to keep delivering ❤️
Not ok. Doesn't work and no support available.
Doesn't work and have gotten ZERO support. It shows it sent emails, but none arrive.
Simple but great. And they answered my questions quickly. Even offered to make a small improvement I wanted.
Thanks a lot!
Delighted to assist! Your feedback fuels 🚀 our commitment to excellence.
Extremely helpful, not only the team was helping to set up the features, they have adjusted the color palette to fit in with our website. The eye of details have amazed me. Kudos to the team.
Your satisfaction is our 💎masterpiece. Thanks for highlighting our attention to detail and kind words!
Had it installed for two days - already receiving errors. there is no way to get in contact with them because their app can no longer be found
