Recenze (142)
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Ótimas funcionalidades e excelente apoio ao cliente! Recomendo!
I wanted to leave a quick review regarding customer support and the help I received setting up image variants. The support team was extremely responsive, patient, and knowledgeable throughout the entire process. What could have easily turned into a frustrating situation was handled quickly and professionally, and they made sure everything was working correctly before closing the issue.
It’s refreshing to work with a company that actually takes the time to help small businesses instead of sending generic responses. I truly appreciate the assistance and the effort that went into solving the problem.
Thank You,
Brandon
-Gearhandle.com
NS Variant Images customer support is very knowledgable and quick! Ran into some issues configuring the app with my store and they were able to fix it within a day
Very cordial and quick conflict resolution. Helped solve all and any issues in enabling app, even for complex themes. A powerful member to add to any team. A very sincere and productive conversation over a week making sure our store is best optimized using their app. Highly recommended.
Excellent application, very well designed and highly performant. The interface is clear, the features are comprehensive, and the integration with the store is seamless. It brings real added value and helps effectively optimize both the customer experience and the overall performance of the website.
I would especially like to thank Chloé for the quality of her support. She demonstrated great professionalism, attentive listening, and remarkable responsiveness. Her answers were always precise, relevant, and perfectly tailored to my needs.
Customer support that truly matches the quality of the application.
I highly recommend it.
Does not work with craft theme.
Great customer support! They helped me with getting some theme issues worked out. This was the only app I could find that displayed the color swatches on product pages the way I wanted with a strike through for out of stock colors plus linking automatically to Shopify variant images. Great app.
The combined listing feature does everything we need it for with our website! Also the support team is really great, every time we point out a potential issue or bug they respond accordingly and provide resolutions within a very quick response window.
Thanks for all the help!
The app works well for visual variant splitting on collection pages, and the support team is responsive and genuinely trying to improve the product.
That said, it’s important to highlight a structural limitation. Variant Split is purely visual. Shopify filters operate at product level, not variant level, so when a product matches a filter via one variant, the app still renders all variant tiles unless Variant Split is disabled.
The team is actively working on a workaround (disabling Variant Split when filters are applied), which helps prevent incorrect filtering results. However, this also leads to an inconsistent UX, as the collection grid behaves differently with and without filters, and the filtered color is not always visually reflected.
To be fair, the team does make an effort to develop and improve the app, but progress can be quite slow. I’ve been facing this issue for several days, and it’s still not fully resolved.
Overall, the app is useful for basic variant visualization, but it’s not ideal for stores that require strict, color-accurate filtering on collection pages.
Initially got great help, but then my product images stopped showing and after a few emails with support, I felt like they weren't going to help.
Edit: Regarding their reply below → The NS team reached out a month later on Thanksgiving weekend. I removed another star from my rating because this is poor timing regardless of the circumstance. It's also somewhat suspicious timing since most stores are either on vacation or slammed with BFCM.
Hi,
We’re sorry to hear that your experience hasn’t met your expectations. Our team issued a checkup and fix for your request and we tried reaching out to you and didn't receive a response.
I hope you can reconsider this review and If you’re open to it, we’d love the chance to help resolve any issues and ensure the app works smoothly for your store. Please feel free to reach out anytime — we’re always here to help!
— from NestScale CS