Reviews (209)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this quiz and recommendation tool reliably boosts revenue and conversions, sometimes driving six‑figure months and over 10% of store sales. Quizzes help customers find the right products, reduce returns, and act like an in‑store salesperson. Merchants praise the customization, segmentation, and high email/SMS capture rates, plus strong Shopify/Klaviyo integrations and analytics. Support is described as fast, proactive, and very hands‑on with setup and optimization.

September 21, 2026

We use octane for more than half an year and the way it works is so far easier - to build the quiz, the results, the dashboard is very detailed. The support always reply to any question raised, with details and guidance.

Happy V
United States
6 months using the app
Octane AI replied September 23, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that our team was helpful!

October 14, 2026

Great revenue generating tool! We love the new AI quiz maker, takes the difficulty of making complex if/then decisions quiz journeys. Quick, responsive and helpful tech support! Thanks

WishGarden Herbs
United States
Over 1 year using the app
September 29, 2026

Ariel helped us with an issue we were having on excluding products from our homepage quiz and was amazing!!! Thank you, Ariel!

Gaia Herbs
United States
About 4 years using the app
Octane AI replied September 30, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that Ariel was helpful!

September 12, 2026

Impossible to set up even basic functionality. Not responsive at all, support doesn't do customization.

Skin Love Cream
United States
About 3 hours using the app
Octane AI replied September 17, 2026

Hi there! We're sorry to hear you didn't have a good experience with Octane AI!

We see that you uninstalled it before we had a chance to reach out to you. We sent you a reply in support. We'd love it if we could talk and learn more about your experience and the issues you had.

September 1, 2026

The team helped me with my Klaviyo/Octane integration questions and assisted with getting the right codes in the right places. Thanks!

Koa Kava
United States
2 months using the app
Octane AI replied September 1, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that our support team was helpful!

July 31, 2026

We've used Octane AI with two different companies. It's a great tool and their customer service (including Octie) is wonderful! Absolutely recommend it.

SAVA Nutrition
United States
23 days using the app
Octane AI replied August 25, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that our support team (and Octie) were helpful!

July 22, 2026

Very intuitive and the team is very responsive to jump in and help when technical issues occur. Highly recommend!

Café Charlevoix
Canada
2 months using the app
Octane AI replied August 24, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that our support team was helpful!

July 22, 2026

Thank you for the incredibly helpful Octie ai chatbot. It helped me tremendously to increase the potential of my assessment that i'm creating in octane ai. Incredible! 5/5 star rating

BRTLS
Netherlands
About 1 month using the app
Octane AI replied August 24, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that Octie was helpful!

May 21, 2026

A great lead acquisition tool for the analytical store owner, they also have exceptional support. It is straightforward and easy to use.

A2 Bikes
United States
6 months using the app
Octane AI replied August 24, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that our support team was helpful!

April 9, 2026

We’ve been using Octane AI to build quizzes on our site and it’s been a solid tool overall. It’s a very complete platform with strong customization options and integrations, which has helped us create more tailored quiz experiences.

It’s not the most intuitive at first, but the support team really makes a difference. Leonardo has been especially helpful, very responsive and always willing to jump in and guide us through setups.

Neuro
United States
4 months using the app
Octane AI replied August 24, 2026

Thank you for your 5-star review! We are super happy to know that you liked our app and that Leonardo was helpful!