Shipping Rates Rules & Zones
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Excellent support from Wiktoria. Quickly sorting our shipping arrangements and issues with a detailed guide including explanatory screenshots.
So great to hear this — thanks for taking the time to share!
I've run into a few issues I haven't been able to resolve myself since this app was first installed on our shop by our website developers. I used the chat support option to reach out for help and I received a very quick response - both my issues were resolved the same day. I highly rate the customer support and service.
So glad we could help! Thanks for taking the time to share your experience :)
This is an excellent app for shipping as well as local delivery businesses that base your rates by zip codes. Customer support is top notch. We highly recommend giving it a try.
Thank you for the great review! It was a pleasure working with you, and we’re really glad the app fits your use case. We truly appreciate the recommendation.
No support is available to help us, after many attempts.
Thank you for your feedback. We are very sorry for any frustration. Our intention is always to help our clients as soon as we can during our working hours. However, we would love to clarify the timeline of our communication.
Your initial messages were received outside of our standard support hours. Our team picked them up first thing in the morning as soon as we started work, replying to your emails immediately. We even stayed after hours to ensure your issue was fully addressed, but unfortunately, we never received a reply back from you to our last messages.
We are still completely open to helping you if you decide to use our app.
Great app! Exactly what we needed to set up our shipping rates and the support was quick to help us implement any changes we needed
Thanks so much! Glad the app fit your needs and happy we could help!
Easy Setup, minimal technical skills required, I did not need to contact support to get this set up on my store!
Love to hear that! Making setup simple and intuitive is exactly what we aim for.
Excellent Service Tomek. You have fixed my shipping Issue. Thank you
Thank you so much for the review!
This app allows total control over shipping charges using postcodes . Simple and works very well
Thanks a lot for taking the time to share this!
Great app for separating shipping costs and services by postcode, cannot fault the the support who are fast, knowledgeable and keen to help
That’s wonderful to hear — thank you!
Great experience and support service. Looking forward to any chance we could have an import function for the postal code.
Thanks so much for the kind words! Importing postal codes is already on our radar, so stay tuned for future updates :)
