Offerly: Make An Offer Button!
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I’m a private jeweler and absolutely love this app. The customer service was lightning fast—no waiting, no bots. I was connected with a real person who felt like a friend and genuinely cared about helping. My favorite part is how seamlessly Offerly integrates into my website—it doesn’t look like a third-party app at all. It matched my font and color scheme perfectly, and the emails are fully customizable to each customer. Highly recommend!
Excellent customer service. I am thrilled to say that all requests were listened to and put into immediate practice. Thank you for the awesome work!! We have closed many more deals through this app.
Really good app. Have sold way more since adding the button. Works great for antiques or other items where bartering makes sense.
Company accused of improper use by contacting customers directly. They have now hidden the contact information of MY customers that I have brought to my store. Apps do not get to dictate rules on your site. Unistalled. Steer clear.
We attempted to reach Vox numerous times but never received a response. We notified them that they were using our platform improperly and against our terms of use, therefore we temporarily hid their customer contact information on our platform to prevent them from continuing to abuse our application.
They did not respond to any of our attempts to reach out - we hope they do return our emails so we can discuss this matter with them.
This is my first time leaving a review, but I my experience with the folks at Offerly has been so outstanding I need to give a big shout out to them.
We had a very specific business case and they have helped us achieve our goals. The communication and response time has been exceptional.
The app works great, the interface is easy and very configurable.
Highly recommend
Thank you for your kind words! Our team is here and always willing to help if you ever need anything else!!
Offerly’s ‘Make an Offer’ button has completely transformed customer interaction for our company. Easy setup, instant engagement boosts, and an incredibly responsive team—they even added text notifications within days of my request! Highly recommend for e-commerce
Thank you Liz - We are glad you are liking the new text notifications feature!
If there is ever anything else we can add to help you please let us know =]
We were using another previously, but unfortunately, they did not support it anymore. We really appreciate the communication with Offerly, especially about potential new features. They are very responsive and implemented a feature within a week to match the competition. The support seems to work perfectly with development. Regarding the app, it is super simple to integrate, with no need for extra customization to be ready to use. We love it!
Thank you for your review! We really appreciated working with your team to expand our offering, please let us know if there is anything else we can do for you! =]
I had Offerly installed for about three weeks with no issues on its own. However, two of my pre-order apps started malfunctioning inexplicably. Since Offerly seemed to be working fine, I was surprised to learn from developer from another company that it might be the culprit.
Sure enough, disabling Offerly immediately resolved the issue with the pre-order apps and information and prices being displayed to customers - which is a HUGE deal. As a workaround, I created a collection with tags and a contact link directly on my site, eliminating the need for Offerly's integration.
Given that Offerly served a seemingly minor function on my site, yet caused such a significant impact (entire pages not working), I decided against contacting them.
We have attempted numerous times to reach out to the merchant, but have never been able to reach them. Had we been contacted we are sure we would have been able to resolve any issue that was occurring.
No other merchant has ever reported this issue with our application, it is possible that the combination of all their applications did not work together, but again we cannot be sure and are happy to help if anything like this should ever occur!
We were never contacted and thus unable to help. We wish this merchant the best of luck in the future and if we can help in anyway with anything moving forward, encourage them to reach out.
Great App, Clean to View EZ to set UP. Does the job well. Improvements / Enchantments on request excellent collaboration. I have tried them all this one is the best. Stands Apart from Others ~ Allows discount stacking and adding multiple Make Offer Products to the cart. A Shoppers Dream. A Merchants Piece of Mind! Install this app and you will be rocking!
Ten Thumbs UP!
Thank you! It was a pleasure working with your team to make sure everything was just right for your customers =]
Been using Offerly for a couple weeks now testing different collections out and it's been phenomenal. Easy to use, setup, and integrate with our theme with no hassle. Had one small issue but the team at Offerly responded almost immediately and took care of it. Great to know a responsive team is behind the app in the event something goes wrong!
