Official Swiss Post App

Wir versenden seit über zwei Jahren alle Bestellungen über die Swiss Post App. Funktioniert problemlos und spart uns viel Zeit. Bestellungen werden automatisch mit Trackingnummer ausgeführt. Für uns wohl die wichtigste App im App store .

Hatten Probleme mit der App zu Beginn aufgrund einer seltsamen Fehlermeldung. Der Support war jedoch sehr bemüht und hatte dann eine Lösung gefunden. Insgesamt tolle App.

Für Schweizer Shopify Merchants aus unserer Sicht eine absolute Must-have-App. Die Integration der Swiss Post direkt in Shopify macht den gesamten Versandprozess deutlich einfacher und effizienter. Labels lassen sich unkompliziert erstellen und die Lösung fügt sich sauber in den täglichen Shopify-Workflow ein.

Wir schätzen Apps, die einen klaren Zweck erfüllen, zuverlässig funktionieren und uns im operativen Alltag wirklich Zeit sparen. Genau das bietet die Official Swiss Post App.

Klare Empfehlung für jeden Schweizer Shopify Store, der mit der Swiss Post versendet!

Terrible. Barely any functions, utterly useless for international shipping, expensive, useless helpfile and no unsubscribe button! Disaster. Do not bother. EDIT: And there is not support to contact either.

Thanks for your reply.

To clarify, my review is not based on a single message sent at 3 PM. I contacted support several times and did not receive a clear answer or proper assistance. The issue had been ongoing for several days, and the one-star review came after I felt stuck without support.

What is even more frustrating is that your public reply gives a false impression of the situation, as if I had contacted you once and immediately left a negative review a few hours later. That is simply not true.

What feels unfair to me is paying for an app and only getting a public response after leaving a negative review.

Regarding the test labels and charges: the problem was not only about being charged. The main issue was that the setup was unclear, the app kept showing “specimen” labels, and I could not find a proper way to get support or resolve the problem.

I’m still open to fixing the issue, but I believe my feedback reflects my actual experience with the app and the support process.

Wir sind super zufrieden mit der App und sie läuft ohne Problem. Support ist auch schnell beim Antworten

It's a great app! Simple to set up and saves a lot of time every day. It dramatically improved our customer service by providing track and trace information to our customers with just one click.

We used to partner with a third party Swiss Post developer/app to fill and print our orders. When we contacted support to set up, we had to take the Swiss official app. I have to say your app is not as good. We were able to fill and print our orders from our order page, not having to jump back and forth from the app. The function to fill is not efficient. And it does not fill and send tracking on our shopify page so it is causing 5X the effort to use your services and causes more confusion.

We have been using this app to print SwissPost postage labels for several months now with great satisfaction. Fullfillment and printing of the label is done with one click. The tracking number is automatically updated in the customer's order. Top app!

Great App! Fullfillment, post label printing and tracking number update in one click! Fast and professional support. Recommended app for managing shipments into Switzerland.