OG ‑ Warranty Desk

Register order warranties and manage repair claims in Admin and customer accounts.

Manage product warranties and repair or replacement claims for Shopify-order buyers. Set duration per product (days, months, or years), with optional variant overrides. Auto-register on delivery, or let customers confirm on the Warranty page. Coverage is purchase date plus duration. Customers view warranties, file a claim with photos, and track status. Merchants handle claims in Admin: new, in progress, resolved, or rejected. No theme code or second login. English, German, French, and Spanish.

• Set product warranty terms with optional variant duration overrides
• Auto-register warranties on delivery, or let customers confirm in-account
• Customer account Warranty page to view coverage, file, and track claims
• Claims with issue type, description, and up to five photos
• Admin claims workflow: new, in progress, resolved, or rejected