OGO Australian Print on Demand

Overall dissatisfied with ther reliability. Sometimes they’re quick, sometimes they’re slow. Currently there are orders that have been waiting 6 weeks to fulfill. Am still awaiting a resolution on this and a decent customer service response. No way to call anyone. Email replies are sometimes quick, sometimes slow as I regularly request updates and communicate concerns I have of orders. Sometimes the response is good, sometimes it is inadequate and slow. Also the order of shipping is sometimes strange. The latest issue is orders placed 2-3 weeks later are shipping before older orders, leaving most frustrated customers still waiting for delivery

Like other review, I too have cancelled my products with this company as they were talking too long, coming damaged, and the customer service is not great.

I have expressed my confusion when the order time was 3-5 business days as per their website, and yet, we were a minimum of 18 days.

I have removed over 100 items from my website and will be looking for a company that will actually do their job.

Shipping is too long. They don't have strong communication when delays occur. Printing is not very good at all. Sometimes the designs come up wrinkled. I switched providers recently and had no issues with them.