Complimus Omnibus & Withdrawal

Quick and efficient customer service!

Have been using the app since 2023 and we’ve had a great experience. The app works exactly as expected and makes EU Omnibus compliance much easier to manage within Shopify.

What truly stands out is the support. Their customer service is exceptionally fast, friendly, and helpful. Every question or request we’ve had was handled professionally and efficiently, and they genuinely care about merchants using their app.

Managing compliance across multiple EU markets is tough, but Complimus makes it simple. After installing, we faced a technical glitch. The team investigated and found it was an error in our custom theme code—and they fixed it on the spot with amazing speed and precision. The customer service is truly fantastic, attentive, and highly technical. The app is robust and works perfectly. Absolute peace of mind!

The admin is really helpful when I have problem to configure my products in Shopify.

We use this app in our store and it works great. Everything runs smoothly, and the support team – especially Romain – is super helpful and quick to answer any questions. Highly recommend!

Great job, Romain! Very professional, reliable, and easy to work with. Communication was clear and the results were excellent. Thank you for your support!

This app has been an absolute game-changer for our store! Staying compliant with the EU Omnibus Directive felt overwhelming at first, but Complimus made the whole process seamless and stress-free. It automatically displays the lowest prior price on our products, so we know we're always meeting legal requirements without any manual work on our end.

The setup was incredibly easy — up and running in minutes — and it integrates perfectly with our Shopify theme. The interface is clean, intuitive, and doesn't slow down our storefront at all.

But the real standout? The support. Romain went absolutely above and beyond to help us get everything set up and running perfectly. He was responsive, patient, and incredibly knowledgeable — honestly some of the best customer support we've ever experienced with any app, period.

We're now confidently selling across the EU knowing we're fully compliant, and our customers appreciate the pricing transparency. If you're selling in the EU and need a hassle-free way to stay on the right side of the Omnibus Directive, look no further. Highly recommended!

Great support

very helpful support!

We selected Omnibus Pricing because it includes Shopify discount codes as well. It was easy to upload, easy to use. You can easily translate the English default texts and design it to your store.
The support is awesome: I had several questions to be able to understand everything correctly, to have a little more design to the buttonts, I got answer mostly within a day. Thank you for the support again, Romain, it means a lot to us!
Definitely recommend this app.