Complimus: Omnibus & Recesso
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In base alla valutazione
Managing compliance across multiple EU markets is tough, but Complimus makes it simple. After installing, we faced a technical glitch. The team investigated and found it was an error in our custom theme code—and they fixed it on the spot with amazing speed and precision. The customer service is truly fantastic, attentive, and highly technical. The app is robust and works perfectly. Absolute peace of mind!
Quick and efficient customer service!
We use this app in our store and it works great. Everything runs smoothly, and the support team – especially Romain – is super helpful and quick to answer any questions. Highly recommend!
Have been using the app since 2023 and we’ve had a great experience. The app works exactly as expected and makes EU Omnibus compliance much easier to manage within Shopify.
What truly stands out is the support. Their customer service is exceptionally fast, friendly, and helpful. Every question or request we’ve had was handled professionally and efficiently, and they genuinely care about merchants using their app.
Great job, Romain! Very professional, reliable, and easy to work with. Communication was clear and the results were excellent. Thank you for your support!
excellent support
support is great! quick and very helpful
very helpful support!
L'app mostra prezzi non veri se l'hai installata da poco e questo fa credere ai clienti che il prezzo era più basso nei trenta giorni precedenti. Inoltre, è necessario forzare l'aggiornamento affinchè sia sempre tutto allineato.
Hello,
We are very sorry to hear about your issues!
In the case of a fresh install we do not yet have knowledge of previous discounts. In this case we indicate the compare at price as the lowest prior price as it is assumed that this was the price prior to the current discount.
We take great pride in ensuring that you receive accurate 30-day lowest prices and proper Omnibus tagging. Please reach out to our support team so we can assist you in resolving your issue promptly.
Thank you for your feedback, and we appreciate your business and patience.
Best,
The Complimus Team
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Ciao,
Siamo molto dispiaciuti di sentire dei tuoi problemi!
Ci prendiamo grande cura nel garantire che tu riceva i prezzi più bassi degli ultimi 30 giorni e il corretto tagging Omnibus. Ti preghiamo di contattare il nostro team di supporto così possiamo aiutarti a risolvere il tuo problema prontamente.
Grazie per il tuo feedback e apprezziamo la tua pazienza.
Cordiali saluti,
The Complimus Team
Ho iniziato ad usarla di circa 3 mesi e posso garantire sia per semplicità di utilizzo, sia per qualità del software che si tratta di un'applicazione assolutamente ben fatta e funzionale al suo scopo. Il team di supporto facilmente riesce a soddisfare velocemente in una call i potenziali problemi che possono sorgere. L'app storicizza anche i dati aggiungendoli nella pagina del prodotto e permette facilmente di interrogare quali prodotti sono compliant e quali no.
Assolutamente consigliato, ottimo rapporto qualità / prezzo.
Hello, thank you very much for your enthusiastic review!
We're happy to hear that you've found Sniffie to be a well-made and functional application for your needs to show the 30-day lowest Omnibus discount prices.
We also appreciate your positive feedback regarding our support team. We're here to assist you at all times, and we're glad to know that we were able to promptly address any potential issues.
If you have any further comments or questions in the future, please don't hesitate to reach out. We're here to support you and ensure that Sniffie continues to meet your needs. Thank you again for your recommendation and support! :)
Best,
The Complimus Team