Users Insights & Social Login

Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.

The app is hard to use, no one replies to emails, and even the syndication module changes synchronously for each independent site, which bothers me when I run a small language independent site!

The app was easy. The approval part for Google was a bit difficult. Make sure to check the box to use the official branding of google for the button you place on your store. The conversion from password accounts to google accounts is a bit kludgey. You need to know your store password to attach the account to your Google or Facebook account. this is probably a good safety feature so that someone doesn't take over your account, but since the email is used and authenticated by Google or Facebook, the Google or Facebook authentication is stronger than your store password. If someone created an account with your email address, then pressing forgot password allows you to change it, so is this step really necessary? When switching from store password to Google or Facebook auth the store password is meaningless and isn't really necessary.

Also the time it takes to show up on the page is a bit slow. It would be better to show up immediately but greyed out until the buttons are ready, so that you know they are an option before you type in your password.

Overall this was an easy application to add and set up. It works great so 5 stars.