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Samantha was great! She was quick to respond and fix a few errors I made. She was also able to send me screenshots and videos explaining in detail how to correct my mistakes.
The app works as advertised. We use the exit-intent coupon pop-up and the social proof pop-up and they are both very well-used by our customers. Support for this app is also very good.
Just started using this app. It's great! I don't think it's that user-friendly, but customer support is right there at your fingertips to help implement your pop-ups etc. So far, so good!
WOW WOW WOW!!! This is such an amazing app. The user interface is amazing. So easy to use. Customer service is perfect! I will surely be using ONE+ as my business continues to grow. 10/10!
Thanks for all the love, Eniola! We look forward to growing with you using our Spin Wheel Popup, Email Marketing Automations and more!
Cheers,
Ann & One+ Customer Support Team
I love this app and how it integrates with Shopify email. It makes it easy to work between both platforms and less need for other apps. Easy to set up, and the support team is very helpful.
I haven't fully utilized this App yet, but I am very impressed with its Support team. They are knowledgable, professional and very helpful. Look forward to its new features to meet my need.
this app is awesome and the team is very helpful. i was a little confused so i reached out for help and one team member was just amazing at their job performance. highly recommend this app.
Amazing customer service through the chat, very quick and helpful. I wanted to have a reward box removed from the pop up without having to change the theme and it was resolved within a few minutes.
Ich hatte mehrere Fragen an den Support. Diese wurden mir innerhalb 10 Minuten mit hilfreichen Screenshots meines Shops gezeigt und erklärt, eine 1:1 Erklärung, unfassbar und jeden Cent des Abos wert!
I used the pop up app which is a really nice touch to our website. I really enjoy the Chat feature. Samantha was so nice and helpful in the chat and even provided photos to walk me through the entire process.