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It is my first day using the app and I have to say I am amazed at the great costumer service. The lady on the live chat helped me with literally everything. From the onboarding process to set up and fix every minimal detail! I'm glad I switch to them <3
Their Customer Support (CS) is phenomenal. I'm surprised by how quickly they reply back, and their (CS) is able to make simple code changes for you. The app integrates with lots of EDM tools and Zapier. The out-of-the-box templates make it easy to get setup.
Love the app. Very helpful for a small business looking to interact and promote directly with customers. Their customer support is A1. I needed some assistance and they walked me through it fast and gave me great tips. All for free . I'm willing to pay after this! Great app
The app is easy to use and not to mentioned how helpful their reps are. Shout to Rissa! She emailed me right away after I launched a campaign and gave me tips and pointers to improve my Pop-Ups. I am amazed at her prompt responses! I have Pop-ups up and running in under an hour!
I used this app to help me set up text and email popup and it was very easy. customer service was very prompt answering messages as I was setting it up. Very user friendly and easy. I have the free budding plan since I am in the process of building up my site but am happy with it so far.
Rosy and her team have been beyond helpful in setting up campaigns and providing screenshots with instructions to make it super easy to use. Rosy even found some opportunities in my own campaign that was about to go live that I didn't catch. Great attention to detail and customer service.
Great app, I used this for a way to capture subscribers, when I set it up wrong and was stuck, Alice from their customer support team was there to help me out. Response to any questions I had she immediately answered, even offered a solution, which was greatly appreciated. 5 out of 5 stars from me.
I was having problems with plug ins on my site and they were there to help and responded in less than 5 minutes. The problem ended up being from another app but they were very helpful and efficient. They also helped me notice that I had put the trigger button over my "contact us" button, which was nice of them.
This app does everything I want and it is super easy to use. Also, their support team has been excellent. Their support team has has been super helpful with the questions and requests I've asked. You can completely customize your pop up and what features you want out of all of them. 100% customizable. Highly recommend!
I had a one-to-one session with Prateek to get clarification on how to navigate and use the app. The customer service is fantastic. They really do go above and beyond to answer all your questions and make you feel comfortable using the tool. So happy to use ONE as it covers a lot of key features that I need for my site.