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Not useful for an Ecommerce business that needs data analytics from the email campaigns. The program only issues a total sum of money earned from the program IF you have a coupon attached and the coupon is used. Also no integration in seeing link clicks or what products were of interest in the email. I found the customer service to continue to provide the same answers over and over with the promise that they would integrate more analytical click data but the day never came where they made this advancement. Sure the process of setting the creative is easy but that's the best it offers. great for beginners i guess...
Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile.
Consigliatissima.
I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.
This is the first review i have ever written in my life. One, particularly MAYA’s customer service, was enough to create this first. ONE has an incredible system. I had spent a month putting together multiple apps on my store, paying multiple not small subscriptions, and ran into the one app while searching to install something else. The whole time i had been searching i was thinking there had to be something that had more of these features in one place, and ONE HAS MOST OF THEM. And it appears they will soon have them all. The app is also very easy to operate. And best of all their CUSTOMER SERVICE. Everyone has been helpful, specifically MAYA. I have been fortunate enough to have her help me on multiple occasions, and she is always rapid with her resolution, and enjoyable to talk to while in the process. ONE and Maya, are exactly whats needed for your business to run professionally quickly
www.serviaromashop.com
Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.
Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.
After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.
Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.
Love this app! It has all important marketing features from email/sms automation to pop ups and much more. It was my first time setting up a pop up and Maya from the customer service team helped me with every question I had during the whole setup process including testing and sharing suggestions to improve my pop up even more. I couldn't ask for a better service. Thank you!
First of all the customer service is AMAZING! I chose one of the busiest times of the year to use this app, and I had a few issues with getting my subscribers in properly (something on my part) Rissa and Lou have been so helpful! I've never had a company respond back almost immediately at night, let alone on Thaksgiving Day in order to make sure my sms were going out properly!
Over all everything has been extremely easy to set up and I would highly recommend!
Worst app, Cheaters they charged me after i cancelled the plan and uninstalled the app and yet they charged my card
Dont use this app beware
Thank you for sharing your concerns and my sincere apologies for the inconvenience it has caused.
Upon checking your account, since you’re on our Custom Plan, it would require canceling subscription in the app before uninstallation. Looks like when you uninstalled the app, you hadn't canceled the plan beforehand, therefore, the charge still occurred.
Based on your feedback, we have made the Cancel plan button more visible in the app for our users to deliberately adjust their account’s subscription. And I believe the team also refunded the charge to your account within 24 hours since we received your request. It might take 5-10 days for the amount to appear on your statement.
Should you need further assistance, please do not hesitate to contact us at support@one.store or +1 (415) 4888859.
Best,
ONE Team
I recommend this app, especially because of its professional customer support, which always effectively resolves my issues.
the one,I really like the customer service for this program. All the questions I asked were answered, and they even made a special video to help me understand better. It's really great!lou is so kind!!!