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www.serviaromashop.com
Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.
Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.
After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.
Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.
I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.
AVOID AT ALL COSTS……………..
I was not informed that I needed to upgrade, there was no communication whatsoever. I was then told that simply logging in triggered the upgrade, which is unacceptable.
Customer service via chat was also very poor and unhelpful when trying to resolve the issue. I would strongly recommend using alternative providers.
Hi My Mystery Shirt Team,
Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration this situation caused.
We’d like to clarify a few points for transparency.
When accounts on legacy free plans exceed usage thresholds, an in-app notification was displayed to inform users that an upgrade will be required. For accounts that exceeded the plan limit but haven't upgraded, we intentionally ensured that active campaigns continued running until the next login, rather than cutting them off immediately from the point at which the usage threshold was exceeded.
We understand that the notice may be easy to miss, and the upgrade alert on your recent login would have felt unexpected, and we completely get why that would be frustrating. However, we hope you also understand that it's not an abnormal practice for an account to be requested to upgrade when it has exceeding the free plan usage.
We also want to acknowledge that your account has been with us for over 3 years on the free plan and that your campaigns have performed well. We truly appreciate your trust during this time.
That said, we’d be happy to explore possible options and offers with you if you would like to continue using the app. Please reach out to us directly at support@one.store, and we’ll assist further.
Warm regards,
The ONE Team
Apenas tengo experiencia con shopify. Descargué esta aplicación y el soporte técnico es muy eficiente.
Espectacular el servicio de atención al cliente. Recomendable esta aplicacion 100x100. es increible todo
5 points. I recommend this application. The app works very well, and the online support is very helpful.
This app works great for different campaings, I´ve had great results and customer service is very helpful.
El soporte es increíble es la primera aplicación que me orientan tan bien, estoy muy satisfecha con su soporte!
Todo genial, aplicación perfecta para lo que necesitaba y el asesoramiento inmejorable, muchas gracias por todo
Su atención al cliente es inigualable y súper personalizada. ¡Bien ahí! De manera general es una gran aplicación.
