Recensioni (999)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
3 agosto 2023

I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.

The Ivory White
Spagna
Oltre un anno di utilizzo dell’app
7 agosto 2023

This is the first review i have ever written in my life. One, particularly MAYA’s customer service, was enough to create this first. ONE has an incredible system. I had spent a month putting together multiple apps on my store, paying multiple not small subscriptions, and ran into the one app while searching to install something else. The whole time i had been searching i was thinking there had to be something that had more of these features in one place, and ONE HAS MOST OF THEM. And it appears they will soon have them all. The app is also very easy to operate. And best of all their CUSTOMER SERVICE. Everyone has been helpful, specifically MAYA. I have been fortunate enough to have her help me on multiple occasions, and she is always rapid with her resolution, and enjoyable to talk to while in the process. ONE and Maya, are exactly whats needed for your business to run professionally quickly

Billings Ultimate Fitness
Stati Uniti
8 giorni di utilizzo dell’app
21 agosto 2023

www.serviaromashop.com

Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.

Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.

After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.

Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.

SERVIAROMA SHOP
Spagna
12 mesi di utilizzo dell’app
3 luglio 2023

Love this app! It has all important marketing features from email/sms automation to pop ups and much more. It was my first time setting up a pop up and Maya from the customer service team helped me with every question I had during the whole setup process including testing and sharing suggestions to improve my pop up even more. I couldn't ask for a better service. Thank you!

La Nadia Jewels
Stati Uniti
8 mesi di utilizzo dell’app
19 novembre 2023

I just install the application and I face a little issue, Maya from the support chat resolved in 1 minute!! she was super kind and helpful! well done Maya!!!!

Mudithara
Italia
Circa 3 ore di utilizzo dell’app
28 novembre 2024

First of all the customer service is AMAZING! I chose one of the busiest times of the year to use this app, and I had a few issues with getting my subscribers in properly (something on my part) Rissa and Lou have been so helpful! I've never had a company respond back almost immediately at night, let alone on Thaksgiving Day in order to make sure my sms were going out properly!

Over all everything has been extremely easy to set up and I would highly recommend!

Klarity Kosmetics
Stati Uniti
2 mesi di utilizzo dell’app
11 novembre 2024

Worst app, Cheaters they charged me after i cancelled the plan and uninstalled the app and yet they charged my card

Dont use this app beware

ShoesRepublic
Pakistan
Circa un'ora di utilizzo dell’app
ONE ha risposto 25 dicembre 2024

Thank you for sharing your concerns and my sincere apologies for the inconvenience it has caused.

Upon checking your account, since you’re on our Custom Plan, it would require canceling subscription in the app before uninstallation. Looks like when you uninstalled the app, you hadn't canceled the plan beforehand, therefore, the charge still occurred.

Based on your feedback, we have made the Cancel plan button more visible in the app for our users to deliberately adjust their account’s subscription. And I believe the team also refunded the charge to your account within 24 hours since we received your request. It might take 5-10 days for the amount to appear on your statement.

Should you need further assistance, please do not hesitate to contact us at support@one.store or +1 (415) 4888859.

Best,
ONE Team

30 ottobre 2024

I recommend this app, especially because of its professional customer support, which always effectively resolves my issues.

Dubinik
Regno Unito
6 mesi di utilizzo dell’app
9 settembre 2024

the one,I really like the customer service for this program. All the questions I asked were answered, and they even made a special video to help me understand better. It's really great!lou is so kind!!!

高性能AIミニPC-【公式】GEEKOM(ギーコム)日本
RAS di Hong Kong
12 mesi di utilizzo dell’app
17 luglio 2024

so far do love the experience with this app, and appreciate so much for Lou's support, really timely and big support, still explore more function with the app, and would like to recommend it to friends~

NIIMBOT
RAS di Hong Kong
Circa 24 ore di utilizzo dell’app