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ok so this app is soooo bomb! I love it. it is very easy to use but if you so happen to need help support is super helpful and fast. I've had the pleasure of getting help from Natalie and she's a dream. She has a solution for everything. I used SMS Bump in the past and it was confusing to me it also was annoying to connect with another app to have the email opt in with text opt in. This app lets let have email and text opt in together and it's a breeze. I recommend you download this and save yourself time.
The BEST customer service + app very easy to use. One thing I am sure many shopify users can agree on is wanting responsive customer service + ease of use. Every interaction I have had with anyone from the company has been great. They will talk to you on the phone (can you believe its not just email or chat box) and walk you through step by step. I use them for collecting emails via pop up, cart upsells, SMS marketing etc, They are great. This app has helped my conversions and increased avg cart order also!
I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.
I used this APP to add fortune Wheel and Visitor count in the same Campain, no need to install 2 or more apps, it was perfect. And most importantly, you have any questions, customer service will give you a reply very carefully, patiently, with personalized customer service for my needs amendment, One of my consulting spent a total of about two hours, and I'm a free user, customer service has been patiently give me answer, thank you very much, thank you for the beautiful young lady service Kate, thanks to ONE team
So happy to discover his app !!!! I wanted to create a 10% discount pop-up for 1st purchase and didn't know if I would be able to do it before launching my website. Sandy Lin was so great to help me ! I've never seen an app with such a professional service on zoom and involvement and kindness. Marketing tools is a complex area and they make it so effective that i think they'll really help me to grow my business like a friendly partner. It's like a dream cause its free too !!! I wish the best for the developers of this app.
I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze.
I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service
I am more than happy to have ONE app with me and my store. I need help, reached out to customer service, expecting they will reply to me in half of the day or at least a couple of hours, getting ready for the shower and they replied in only a couple minutes and fixed my issue right away! I loved that the app has all the functions I need ( specially upsell and email marketing ) and was even happier with the customer service, he didn't only fix the issue but he was also very friendly and explained what he is doing and what he fixed.
I use this app to run my email campaigns. As a new business, I needed something that would scale with me, while providing a great value. Proof Factor does this in spades. Not only is the app loaded with functionality, but the online support team is amazing. I have worked with both Alice and Pauline and each time I walk away amazed. Not only do they fix the issue I am having, but they also did a review of the rest of my settings for optimal usage. I recommend this to anyone just getting started on Shopify to manage their email campaigns!
Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!
The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.