AI: Upsell—Email—SMS Marketing

Wow--I'm SO impressed. The customer service is fabulous. This is my first online shop venture and there are so many moving parts. Rissa stayed available to me throughout my entire session and not only helped me with configuration but also took the time to give me some insight on best practices, etc so I will get the most out of the technology. So many apps to choose from from sometimes it's overwhelming--I'm SO happy I chose this one. Grateful client here. Thanks again Rissa!!

20 October 2023: I've just spoken with Rosie one year later from my earlier review and she went above and beyond to help me. Not only that but she is really nice!

Jessica, Trish and Patricia go above and beyond with not only instructions in set-up, but get in there and fix for me within minutes, as well as offer tips. They seem to be available 24/7 regardless of time zone. My website isn't live yet but so far seriously happy with the App. Not only that, it's free! Highly recommend.

I am so happy to have found this app. It really does do everything and it is easy to get started. I had a little trouble in broadcasting my first email campaign, but Naomi was quick to assist and sorted it out for me. They even gave me a few recommendations to make it look better on my store. I am really impressed with the number of templates to use - and it is so easy to create some really great marketing. Excited to see how well they are being engaged with by customers.
Thanks so much!

We have just starting using this app and it is fantastic ... very easy to use and navigate, and the support team are absolutely awesome! Their email responses are prompt and comprehensive, but via live chat they are even better - very helpful, patient and friendly (and available 24/7). They also offered to actually step us through setting up different automation features (if needed), so they are happy to give you their time to ensure you get the best results from the app. HIGHLY RECOMMEND

This app is fantastic!! I am so excited about it. Thank you Shopify for guiding me here and thank you to the wonderful support staff at ONE for helping me set myself up. I was looking to add popups to my website and the ONE app adds some that are really neat! And they are fully customizable too. I added my logo and colors and I love the look I achieved. Another thing: the ONE staff gives you QUICK support on DEMAND. They answer their chat immediately. Go for this app! You won't regret it!

ONE app is awesome! There is a free plan available which makes it perfect for small business to add a pop up to their store. The best thing about ONE is their customer service, I was having technical issues with my pop up and late at night Sydney time I was able to have a live chat with no wait times. The customer service is very prompt and friendly. They went out of their way to get the engineering team to work out what the issue was and they found an issue on my website causing the glitch.

This is an excellent app and it's easy to use. It has enhanced my store https://iampillows.us/ and I am really, really confident that my store will be successful because of it. More than that, the tech support is superb! My rep, Maya, tweaked things that I needed done right on the spot. She is engaging, professional and tech-savvy. I was so impressed I almost asked her to marry me. (But that would have made things complicated, smile.) I highly recommend this app for your store. Have a great day.

ok so this app is soooo bomb! I love it. it is very easy to use but if you so happen to need help support is super helpful and fast. I've had the pleasure of getting help from Natalie and she's a dream. She has a solution for everything. I used SMS Bump in the past and it was confusing to me it also was annoying to connect with another app to have the email opt in with text opt in. This app lets let have email and text opt in together and it's a breeze. I recommend you download this and save yourself time.

The BEST customer service + app very easy to use. One thing I am sure many shopify users can agree on is wanting responsive customer service + ease of use. Every interaction I have had with anyone from the company has been great. They will talk to you on the phone (can you believe its not just email or chat box) and walk you through step by step. I use them for collecting emails via pop up, cart upsells, SMS marketing etc, They are great. This app has helped my conversions and increased avg cart order also!

I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.