AI: Upsell—Email—SMS Marketing

I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze.

I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service

I am more than happy to have ONE app with me and my store. I need help, reached out to customer service, expecting they will reply to me in half of the day or at least a couple of hours, getting ready for the shower and they replied in only a couple minutes and fixed my issue right away! I loved that the app has all the functions I need ( specially upsell and email marketing ) and was even happier with the customer service, he didn't only fix the issue but he was also very friendly and explained what he is doing and what he fixed.

I use this app to run my email campaigns. As a new business, I needed something that would scale with me, while providing a great value. Proof Factor does this in spades. Not only is the app loaded with functionality, but the online support team is amazing. I have worked with both Alice and Pauline and each time I walk away amazed. Not only do they fix the issue I am having, but they also did a review of the rest of my settings for optimal usage. I recommend this to anyone just getting started on Shopify to manage their email campaigns!

Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!

The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.

I was looking for a pop up solution and Rosy from ONE went above and beyond to help customize exactly what I wanted! She took the time to make it right and I have confidence what we created will help my store convert more visitors into sales. The app is easy to use, very user-friendly. Anyone can use this app to painlessly and quickly create any of the marketing tools. I'm using for a pop up and a trigger teaser and I really like how they look and function. Time will tell but I can already say I am very impressed with the support! Thanks Rosy!

Excellent support and upgrades!

Our Store has been using this app since October last year! Everything works as expected and support (Ann) is very responsive. When I don't know how to set up something, she will give clear instructions and even help me set it up. They replied to every suggestion I gave and follow up in a reasonable time period. In a few months, they've added at least 3 new useful features that I know of. Most importantly, this app is good for conversion. It has generated thousands of orders for my store already. I highly recommend this app.

Trish was Absolutely Specatular!!! She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!

We replaced a version of a spin the wheel pop up with the Proof Factor Fortune Wheel. I love the customisation varieties and can really make an impact when it pops up for our customers. I contacted the help team as we had visibility issues with the wheel showing up on small mobile devices and Pauline helped me out with editing the code for us so that the wheel appears higher up on the screen so it is visible. She also suggested a different pop up, other than the wheel, that would be even more suited to viewing on mobile which we hope to try too. Great support and a great visual pop up!

I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!