OneLoyalty: Loyalty & Rewards

Hi CurlyGirlMethodClub store admin,
Here's Rosie from the OneLoyalty team.

Thank you for taking the time to share your feedback regarding our app. We truly value your input and use it as an opportunity to improve our services.

We’re sorry to hear about your concerns, but we’d like to clarify that the Loyalty page is still included in your current Starter (old pricing) plan. There has been no removal of this feature. You reached out on April 30th, and our team confirmed the page was still showing — to which you replied “excellent thank you.” That’s why we were surprised to see your review.

Regarding the 'one week' you mentioned, April 30th was a national holiday on our end, which affected the response time from our development team. However, our CS team still did their best to support you as quickly as possible.

We’d love the opportunity to assist further and ensure your satisfaction with our service.

Thank you for your understanding, and we look forward to hearing from you!

Regards,
Rosie
OneLoyalty by OneCommerce

Hi VEA By Keys store admin,
Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Emily
OneLoyalty by OneCommerce