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We are fairly new to the Shopify world and Ongoing subscriptions made our lives a whole lot easier. The customer service was excellent. Adriana gave us the boost of confidence we needed to have a seamless experience in running our store. She was extremely knowledgable and helpful. She walked us through our set up and gave us advice on how to run subscriptions efficiently and gave us tips to benefit us in the future. The set up in itself was very easy. The app creators created a tutorial on how to navigate the back end and it made it simple for the end user. I highly recommend this app for subscriptions as we've gone through several different ones and settled with Ongoing in the end. The ongoing support set the bar high for other app creators!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Adriana was extremely helpful and stayed on the line while I activated and greated our Wine Club Subscription. What great customer service and online support. Easy to use App! Great Work!
Thank you so much for the kind words! That's great to hear you found our customer service fast and helpful. We are super excited for your wine subscriptions and think it's a great idea!! We look forward to further serving you. :)
I thoroughly enjoyed using this app. Once you watch the get started video it is very easy to understand. The support intercom is also very well set up. Adriana responded quickly and was eager to help.
Thank you so much for the kind words! That's great to hear you found our customer service fast and helpful. We are so happy that you are enjoying our Shopify subscriptions app. Feel free to get in touch if you need anything at all!
Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Super helpful app and the customer service is always fantastic. Thank you so much for helping us get set up!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Adriana is super helpful and a great communicator, she helped me set up my subscriptions in a few easy steps!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Love this app.The functionality is superb. The customer service is great as well. I highly recommend Ongoing.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Adriana was awesome!
Walked me through the entire process! From entering products to adjusting timing & discounts!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Thank you to Adriana! She was really great with all her answers to my questions. I got all my points sorted out by her.
Thanks so much for the kind words Shairose! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
