OptiMail

Spot UK customers who’ve moved or gone away, and fix their address before you ship.

Shoppers often let their phone fill in their address at checkout, and it can be one they saved before they moved. Shopify checks the address is real. OptiMail checks your customer still lives there. Every UK order is checked for movers and goneaways as soon as it’s placed. If there’s a problem, the order is flagged in your Shopify admin and your customer is asked to confirm or update their address on the Thank You page. Built by BBS, UK address data specialists since 1980.

• Checks every UK order for customers who’ve moved or gone away
• Flags orders in your Shopify admin so your team can act before dispatch
• Asks customers to confirm or update their address on the Thank You page
• Suggests a forwarding address where one is available
• Optional team alerts for flagged orders with Shopify Flow