Recenze (453)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
24. listopad 2022

amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!

Rize
Kypr
Doba používání aplikace: Asi 15 hodinami
Vývojář OptiMonk odpověděl 28. listopad 2022

Hi there,

It is amazing to hear about your kind words about our app and support.

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara :)

18. listopad 2022

App with lots of options and great customer service. They helped customised my pop-up adding a useful country code. Would recommend this app 100%

Paul Fuentes
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář OptiMonk odpověděl 18. listopad 2022

Hi Ilse,

Thank you so much, it really means a lot!! 😍️

Have a great weekend,

Anna

Datum úprav: 11. prosinec 2019

So far, so good. We'll see how it helps with our customers, but the setup and installation was painless. Now let's see if it drives conversions!

Theatre House
Spojené státy
Doba používání aplikace: Asi hodinou
25. květen 2022

Great product and even better customer support! I had an issue with determining where not to show my pop-ups and this was answered within 5 mins.

Pure Spa & Beauty
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář OptiMonk odpověděl 26. květen 2022

Thank you so much for your kind words, we really appreciate it! You have a fantastic and inviting franchise and we understand that behind it there is a very busy schedule, thus we're aiming to provide the best support to you as soon as possible!

Kind Regards,
Peter from OptiMonk Support

PS.: we wish that we'd have one of your salons nearby:)

24. srpen 2022

Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.

Biohacker Center Store
Estonsko
Doba používání aplikace: Asi 2 měsíci
Vývojář OptiMonk odpověděl 25. srpen 2022

Hi There,

Wow, thank you so much for your compliments!! 😍

We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us 😉

I wish you all the best,

Anna

31. květen 2023

I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.

Lilla Lane SA
Jihoafrická republika
Doba používání aplikace: 6 dny
Vývojář OptiMonk odpověděl 7. červen 2023

Hi,

Thank you very much for your positive review! I am glad that I could help 🙂

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Kind Regards,
Ati from OptiMonk

30. srpen 2022

Very helpful and responsive team. Used this app to make a pop up on our website and it performed well. I only wish the free plan could be extended.

Feather & Bone
Hongkong – ZAO Číny
Doba používání aplikace: 9 dny
Vývojář OptiMonk odpověděl 31. srpen 2022

Hi there,

I am so happy that you found our support helpful. It is also amazing to hear that you enjoy using our app!

Please let us know if we can assist you with anything else.

Have a lovely day ahead,

Sara from OptiMonk

1. březen 2023

Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.

THE LASH SHOP
Kanada
Doba používání aplikace: 10 měsíci
Vývojář OptiMonk odpověděl 7. březen 2023

Hey there,

Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you.

Please don't hesitate to reach out if there's anything else we can do for you.

Kind regards,
Emil from OptiMonk

4. leden 2022

Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.

Blankea
Španělsko
Doba používání aplikace: 3 dny
Vývojář OptiMonk odpověděl 4. leden 2022

Hi There,

It was nice to have a chat with you today! :)

I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.

Should you need assistance in the future, please don't hesitate to get back to me via chat again.

I wish you a lot of success with OptiMonk in 2022,

Anna from the Support Team

19. květen 2023

You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.

Salomon Korea
Jižní Korea
Doba používání aplikace: 6 měsíci
Vývojář OptiMonk odpověděl 19. květen 2023

Hi there,

I just wanted to thank you for your very kind review, your kind words mean a lot to our small team.
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!

Sara from the OptiMonk Support Team