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That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.
Hi There,
Thank you so much for sharing your opinion!
OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop.
As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :)
I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion!
I wish you all the best for the future,
Anna from OptiMonk
I was stuck choosing between the different pop up services and went with OptiMonk. I was not disappointed! The pop up designs are great as well as the targeting options!
I love how I'm only charged based on site views which is flexible.
The app is easy to use and customise. I was able to choose specific pages to show pop-ups which was really handy for reaching a targeted audience. When pop-ups were not appearing, the support team investigated and sorted the problem quickly.
Hi Daniel, 👋
I'm Sara from OptiMonk Support, thank you for your kind words. 😊
I am glad that we could work everything out together.
Have a great day, and please feel free to get back to me if you have any questions remaining! ☀️
Sara from OptiMonk
This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.
Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:)
Please let us know at any time if we can help you with something:)
Peter from OptiMonk Support
Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered.
It would be better if there were more embedded form templates.
Hi There,
I'm Anna from OptiMonk.
Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :)
Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library.
If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily.
Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;)
Anna
Optimonk is The Tool when it comes to ultimate popups. They just convert better. They are faster, and stronger... Visually more interesting, the way they show up... Thats why I pick them. I do 2X better than other popups services. Definitely a must in my tools.
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Hi Ryan,
I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results.
Thank you for being so kind and I wish you a lot of success with your business! :)
Anna from OptiMonk
OptiMonk has fantastic options, and the level of care that support demonstrates is absolutely wonderful! They check in on to see if you need help with anything, and should you have any issues and they are on top of it right there to help you every step of the way. Love it!
We are been testing Optimonk for over a month now and so far it is very promising!
Applause to the wonderful Customer Support team (special thanks to Sara!) and their technical team who are always there to solve any issues with the tool instantly and completely. Thank you! ♡
Hi there,
Thank you so much for taking the time to share your kind words with us and letting us know about your experience with our app and support so far!
It is absolutely a pleasure helping you!
And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)
Sara from the OptiMonk Support Team
Very good app even if you use the free version, but I recommend doing the paid version. The customer support is outstanding. An app can be great but if the support isn't there then it's junk. Optinmonk has some really helpful tools and its a breeze once you get how to use it.
Hello,
Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)
I'm really glad that you find our app helpful and easy to use!
Please don't hesitate to get back to us if there is anything else we can help you with.
Kind regards,
Réka and the OptiMonk Support Team
