Anmeldelser (452)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 26. august 2022

Chris is absolutely helpful! He explained everything so clearly! Thank you so much Chris, my experience was amazing! ****Update 8.26.22**** Anna is absolutely amazing as well. She went above and beyond to answer all of my questions and made sure I understood everything, she went as far as creating a video so that it would be easier for me to understand. So amazed for their customer service! Thank you!!!

MIS-JES
USA
Cirka en måned bruger appen
OptiMonk svarede 26. juli 2022

Hiya

Thank you so much for your kind words, it was an absolute pleasure assisting you with your campaign :)

As always, if you have any other questions or need help with anything else just let us know and we will be more than happy to help

Have a great week :)

Kind Regards
Chris

19. februar 2018

Been using the app for a little over a month and it works great. I use a 10% off coupon popup and unique coupon code. We have received about $22,000 in sales from that coupon code in a little over a month so the app more than pays for itself especially if you have a lot of traffic like we do. I have tried other apps and this one is the best. The free ones just don't work well like this app does. Good job.

Bullhidebelts
USA
Cirka 2 måneder bruger appen
12. oktober 2022

I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.

magita.de
Tyskland
Mere end et år bruger appen
OptiMonk svarede 18. oktober 2022

Hi There,

Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :)

Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers.

Thank you so much once again,

Anna from OptiMonk

19. december 2022

So far so good! I would recommend OptiMonk over some of the other competitor products I've taken a look at so far for a couple reasons: 1). OptiMonk's designs and templates are FAR SUPERIOR from a design perspective, and 2). OptiMonk's campaign use case templates are the bee's knees. I'm so, so happy I decided on OptiMonk as my app of choice, and unless something goes disastrously awry from here, they have my 5 stars! :)

PROOF Coffee Roasters
USA
Cirka 22 timer bruger appen
OptiMonk svarede 19. december 2022

Hey Jeff,

Our team is delighted by your review, and we are glad that you noticed the effort that went into designing our templates.
We will be working really hard to provide top-notch service for your business.
Thank you for sharing your opinion and we wish you the best of luck with your business.

Stephan

23. juni 2023

I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!

Russell Kent Nicholls
Storbritannien
Cirka et år bruger appen
OptiMonk svarede 26. juni 2023

Hi there,

Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Ati from OptiMonk

1. juni 2017

It's really pretty good. It has some great segmentation abilities within the app for display rules. Support is good (sometimes a little slow, but they always have been able to fix any issues!).

I've used ALL the other apps, and this one is the easiest to use and has the best UI. There's always more we (shopify owners) want as far as functionality, but it does a really good job and will be the best option for 95% of stores out there.

Thenaturalsleepco
USA
Cirka 2 måneder bruger appen
4. marts 2018

The reason we looked at optimony was the ability to target international customers, as we do very well with out locla market, but we want to expand into the US and we had a more visitors to the site coming from the use than we had from New Zealand. We use optimonk to capture leads from the US and eventually sell to them. The targeting the right offer to the right market is key and optimonk is the only one that can really do this. its impressive to say the least.

Ephraim Health Services Ltd
New Zealand
Cirka 2 måneder bruger appen
23. oktober 2018

We've been using this app to create cross-sells and up-sells which are quite complex within our industry and this is the only app we've found which has been able to manage this.

We're also looking at utilising the app to offer bespoke messaging to new / returning users to the site, which currently we're not able to manage.

I've not needed much help from the support team but anything which has been needed has been responded to quickly and answered efficiently.

Bert & May
Storbritannien
Cirka 2 måneder bruger appen
13. august 2021

We use this app to get leads from two different pop-ups. We got such a great response from it, that we upgraded within the first few months in order to get more page views. The free version was really great to be able to try it out. When we had trouble upgrading, or when we have hit a glitch or two, we have just e-mailed the support chat and they have been incredibly helpful, especially Fruzsina. We love Optimonk and would recommend it to anyone with a Shopify site.

The Handmade Sign Co.
USA
2 måneder bruger appen
OptiMonk svarede 13. august 2021

Hi There,

Thank you so much for your kind words!

We are super happy to hear that you are enjoying our app so far and we hope it will help you to build long-term connections with your customers.

Wish you all the best,
Brittany from the OptiMonk Support Team

4. april 2023

I am using Optimonk for 1 pop-up on my website and paying $99/month for it. Last month Optimonk deleted my one and only pop-up out of the blue due to an error on their side. This resulted in a significant headache and loss of sales for my business (the pop-up is functionally very important to our user journey). Use at your own risk.

Even though Optimonk's error led to a significant loss of sales for my business they wouldn't even comp my next month of Optimonk app charges. Poor.

Butter & Crust
Storbritannien
10 måneder bruger appen
OptiMonk svarede 5. april 2023

Hi there,

Thank you for taking the time to share your feedback with us.

I want to apologize again for this issue that happened with your campaign.

The issue was addressed in a few days and your campaign was restored. Our team will work on ensuring that a similar error won’t occur in the future.

I’m deeply sorry for all inconvenience that this caused. I also reached out to you in a separate email in more detail.

I’m looking forward to your reply.

Sara