Recensioni (452)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
5 giugno 2024

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
Danimarca
5 mesi di utilizzo dell’app
OptiMonk ha risposto 10 giugno 2024

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
Stephan

27 maggio 2024

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell

And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!

The Amazon Factory Store Team

AMAZON FACTORY
Stati Uniti
Circa 23 ore di utilizzo dell’app
OptiMonk ha risposto 30 maggio 2024

Dear Amazon Factory Store Team,

Thank you very much for this lovely review, it was heartwarming to read!

Feel free to reach out to us if you need any help, I would be happy to assist you again :)

Have a beautiful day and wishing you the best ☀️

Kind regards,
Réka

5 maggio 2024

Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.

Oribio
Colombia
Circa un'ora di utilizzo dell’app
OptiMonk ha risposto 7 maggio 2024

Hello,

I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features.

I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you.

Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression.

Kind regards.
Réka from the OptiMonk Team

14 marzo 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Lituania
7 mesi di utilizzo dell’app
OptiMonk ha risposto 9 aprile 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The OptiMonk Team

12 marzo 2024

Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.

Hawksley
Regno Unito
4 giorni di utilizzo dell’app
OptiMonk ha risposto 25 marzo 2024

Dear Hawksley Team,

Thank you for your glowing review and your lovely recommendation! 😊️

I am so glad that you found my support satisfactory and our product easy to use. 😊️

We wish you millions of conversions and all the leads you can handle! 🙂

Best,

Stephan from Optimonk

8 marzo 2024

Terrible, text kept disappearing when trying to create a pop-up design, infuriating.

Lion & The Pear
Regno Unito
33 minuti di utilizzo dell’app
OptiMonk ha risposto 11 marzo 2024

Dear Lion & The Pear Team,

We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.

I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.

We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.

Thank you for your honest feedback.

Kind regards,
Sarah from the OptiMonk Team

23 febbraio 2024

This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.

PrettyCoverd
Regno Unito
Circa un'ora di utilizzo dell’app
OptiMonk ha risposto 11 marzo 2024

Hi There,

We are so happy to hear you find our app easy to use😍

Thank you so much for recommending us! We thrive to keep meeting your expectations :)

Best,
Chris & The OptiMonk Team

20 febbraio 2024

Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!

Professional and the pop ups looks brilliant.

Thanks
Saloos Team

Saloos
Regno Unito
Circa 4 ore di utilizzo dell’app
OptiMonk ha risposto 23 febbraio 2024

Dear Saloos Team,

We really appreciate your kind feedback, it means a lot to us :)

Thank you on behalf of Chris and the OptiMonk Team!

Best,
OptiMonk Team

9 febbraio 2024

Easy to use and great customer service. Very quick to respond. It's also affordable (currently using the free version) - love it. Thank you!

Ma Folie
Canada
3 giorni di utilizzo dell’app
OptiMonk ha risposto 20 febbraio 2024

Hi,

We are so grateful for your review and glad to know you love the app!

Best Wishes,

OptiMonk Team

25 gennaio 2024

We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it

SMUG.
Regno Unito
Quasi 4 anni di utilizzo dell’app
OptiMonk ha risposto 20 febbraio 2024

Hi!

Thank you so much for your kind review, we are glad to hear are getting great results with OptiMonk!

Thanks for recommending us!

Kind Regards,
OptiMonk Team