Recensioni (452)
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In base alla valutazione
They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching
Hi!
Thank you for leaving us a kind review, the whole support team is always here to help so just let us know if you need anything!
Best Regards,
Chris and the OptiMonk Team
Great app and has good features. The options to upsell and gain new leads are great and very customisable. Customer service is also great, they have been very helpful with all the questions I had.
Hello There,
We're so happy to hear you find our app and customer service great, this is our goal and priority! :)
As always, let us know if you need any assistance, we'll be here! :)
Kind Regards,
OptiMonk Team
Customer support (Chris and Ati) helped really fast when I had an issue.
Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...
Hey There,
We're really grateful for your kind words and delighted to be working with you! :)
As always, if you need anything we're happy to help :)
Warm Regards,
Sarah & the OptiMonk team
The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.
Hi there,
Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way.
We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out.
Cheers,
Chris from OptiMonk
Intuitive design and friendly support.
Hey there,
Thank you very much for sharing your feedback with us.
We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns.
If you ever require further assistance, please feel free to reach out to us again.
Kind regards,
Emil from OptiMonk
Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.
Hey there,
We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!
Kind regards,
Chris and Rudolf from OptiMonk
Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.
Hey there,
Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!
Best regards,
Ati and Rudolf from OptiMonk
Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.
Hey there,
Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.
If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks for choosing OptiMonk, and we look forward to serving you again!
Best regards,
Emil from OptiMonk
it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.
Hey there,
We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.
Thank you once again for your positive feedback. Please let us know if you require any further assistance.
Kind regards,
Emil from OptiMonk
