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I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!
Hi Shannon,
Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3
If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.
Have a lovely day ahead,
Anna from OptiMonk
So far so good! Generated hundreds of leads (email captures) and converted some interested customers into buying customers. Great customer service as well!
Hi Caroline,
Thank you for taking the time to share your opinion about us, our whole team is very grateful for it.
Your results are already really impressive even though you started using OptiMonk less than 2 months ago. Congratulations! :)
I hope that the hundreds of leads will soon become a thousand and more! Please feel free to get back to us via chat or email anytime in the future, we'll be there for you!
Have a great weekend,
Anna from OptiMonk
Actually this app doesn't work at all. As in will NOT show up on my site, even after signing up and paying for this. I would HIGHLY recommend going somewhere else.
Hi Nicholas,
I'm Anna from OptiMonk Support.
I'm really sorry for the negative experience.
Please note that you haven't been charged as you downgraded on the same day and I think I already found out which setting caused the popup not to appear multiple times.
I sent a reply to your email and I'm ready to assist you with anything you may need. We'd be very happy if you'd give us a second chance!
I'm looking forward to your response.
Anna
Excellent app. Our conversion rate has greatly increased our conversion rate. I recommend to everyone. I was able to deliver messages to customers that they hadn’t seen or noticed before.
Hi There,
I'm glad to hear that OptiMonk helps you increase your conversion rates and that you can reach out to your customers more effectively now - using OptiMonk. :)
Should you require any assistance in the future, please feel free to reach out to us again via live chat or email.
Have a great week ahead,
Anna from OptiMonk
The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk
Hello,
Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)
I'm really glad that you find our app helpful and easy to use!
Please don't hesitate to get back to us if there is anything else we can help you with.
Kind regards,
The OptiMonk Support Team
There are many apps that claim to offer what Optimonk offers with Exit Intent but this is easiest to use and the most powerful. It just works and it's so easy to create really good looking pop ups that work.Also the support is amazing.
Hi,
You’re the best, Daniel. I can’t thank you enough for your kind review of OptiMonk.
We will do our best to provide you the same quality of service in the future, as well :)
Best,
OptiMonk Team
We are very much impressed to see from the very first day, 9 potential buyers have subscribed for our email list. I see there are so many things we can do with optikmonk to engage the visitors and give them the beautiful buying experience. Thank you
We immediately saw an increase in lead and sales conversions almost within minutes of implementing our first Exit Intent. Plus, when I have had a question or needed assistance their support was fast and really helpful. Great program from great people. Highly recommend.
Hi John,
Thank you for taking the time for submitting this review, you are awesome :)
We are super happy that you enjoy using our system and that you are satisfied with our support. It is a delight to work with you!
Have a nice day and take care,
OptiMonk Team
We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?
What a brilliant app (and even better customer service!) We've been using an exit intent pop-up on our site for a couple of months now and its been performing at over 13% conversion, consistently. There are loads of templates you can adapt as you like and the interface is super easy to use. The customer service really is next level. They answer your questions really quickly and everyone I have spoken to has been incredibly helpful and an absolute pleasure to deal with. Thank you!
Hi there, it's Peter! We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated!
We were very glad to read about your success and satisfaction with OptiMonk <3
I really hope that our app remains to be beneficial to you in the long run as well, but of course, if you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you^^
Thank you once again!
Sincerely,
Peter
