Orbe Geolocation
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We finally got Orbe working perfectly for us. It took a little bit longer than expected due to our somewhat unique requirements, as the app isn't fully suited to our needs. But Luis and his team helped us out very quickly and walked us through setup while helping us with some workarounds. Would definitely recommend!
Thank you so much for taking the time to share your experience with Orbe! 🥰 We're delighted to hear that our team was able to assist you in getting the app working perfectly for your unique requirements.
Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis.
Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!
Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚
Luis
Head of Growth
Very handy app with great customer service. I had a problem that was outside of the scope of the app, so they created a function for me for no additional cost.
Thanks a lot for your review 🥰. Developing the connection of Shopify Expansion stores with stores out of Shopify was a challenge. We are glad to see these results.
Luis
Head of Growth
Orbe works perfectly for our store! It was easy to integrate, and I believe it offers great value for money. The customer support is amazing and extremely fast, they don't use scripted replies, but truly care about solving your issues.
Thank you very much for your kind words! We truly appreciate it 💚. At our core, we strive to empathize with our customers, solving their issues, and delivering the best possible service.
Luis
Head of Growth
We are very grateful for the help we received and how the application works on our site. Our store has more than 20 markets with several languages and everything works perfectly.
The technical support from the entire ORBE team is awesome.
Without a doubt, the best geolocation app with the best possible customer service.
Wow! Thanks a lot for your excellent review and kind words 💙! Working with a brand like Flying Tiger has been a challenge for the team. We are happy to see this satisfaction.
Please let us know if we can help you with anything else regarding your geolocation. Our whole team is for you!
Luis
Head of Growth
We initially chose Orbe because of its beautiful UI, but it is also really easy to setup and offer many options. Most important, the customer support which very friendly and helpful. Luis Vicente helped us to install the app exactly as we wanted it to reflect on our store.
Thanks for your kind words and for sharing your experience with Orbe and our customer support! 💚 We always try to help our customers make the most out of their geolocation, and we like to hear that we have gotten it 😃
I downloaded and installed this app last week and after a few initial setup issues it works perfectly.
I tried a few other geolocation apps before using this one, and they caused all kinds of problems. This one works fantastically well. The popup is very user friendly, the selection tool was installed by Orbe's team in my header and looks great + the market specific announcement bar is really helpful.
I had another issue that I thought derived from this app, but turns out it was something completely different and Orbe's team found the root of the problem in no time.
Great all round experience and I'd look no further for a geolocation app.
Thanks a lot for taking the time to write this fantastic review and sharing your experience with Orbe and our team 💚🌟! Please let us know if we can help you with anything else regarding your geolocation or Shopify Markets.
Our whole team will be here for you!
Luis
Head of Growth
Great support - and great services from this app! Can recommend
The only app that works perfectly with Shopify Markets. Easy to install and set up. Provides all the features needed. Excellent and quick service. Very quick and efficient response to potential inquiries.
Thanks for your words 😀! We are glad to see how your popup appears in English, Greek or Italian, depending on the user's preferred language, to give the best geolocation experience 🌏.
As you know, our whole team is here for you!
Luis
Head of Growth
As a brand that receives a majority of international sales, I was looking for a geolocation app that efficiently redirects customers to the correct store to show the right products and prices depending on their country. Orbe does this depending on the IP location.
The app has exceeded my expectations, and I highly recommend it to any business looking to optimize its international sales. Overall, Orbe is a top-performing app that has helped me streamline the shopping experience for my customers, and I can confidently say that it is a valuable investment for any Shopify store.
Very happy with the Orbe application and with the Mushdesk team, very helpful and efficient, especially Roberto. 100% recommended
Thank you for your kind words 💚! We will keep working to provide an excellent geolocation experience for your international customers.
Roberto
CEO