Orbe Geolocation
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Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.
Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.
Luis
Head of Growth
We've been using Orbe for some time now and highly rate the solution. Not only is the product very strong but their customer service is another level. We had some Google Analytics queries to understand how it will work with the product & Roberto the cofounder was back in touch within the hour - offering a huge amount of knowledge & solving our request. It's not often you get this level of service in this day and age. Thank you Roberto!
Thanks for this fantastic review! 💚 We work to provide the best geolocation experience, and during the process, we like to ensure our customers make the most out of Orbe.
Roberto Senabre
CEO
Orbe app is the perfect application I've been dreaming of! Everything is very well thought out for a brand that wants to sell abroad. It's great to be able to choose the language at the same time as the country. The team is very available and has kindly configured the display of the selectors on our site. They gave me advice and suggested different solutions so that I could projetc myself. I highly recommend this app! The support is top :)
Thanks a lot for taking the time to share this fantastic review 🥰! We like to ensure our clients provide the best geolocation experience to their customers and are happy to see we got it!
Luis
Head of Growth
App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.
Thank you so much for your fantastic review! 💚 We keep launching new advanced geolocation features for our customers. We bet our integration with Klaviyo will help brands efficiently localize their newsletters and email series.
Luis
Head of Growth
We finally got Orbe working perfectly for us. It took a little bit longer than expected due to our somewhat unique requirements, as the app isn't fully suited to our needs. But Luis and his team helped us out very quickly and walked us through setup while helping us with some workarounds. Would definitely recommend!
Thank you so much for taking the time to share your experience with Orbe! 🥰 We're delighted to hear that our team was able to assist you in getting the app working perfectly for your unique requirements.
Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis.
Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!
Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚
Luis
Head of Growth
Very handy app with great customer service. I had a problem that was outside of the scope of the app, so they created a function for me for no additional cost.
Thanks a lot for your review 🥰. Developing the connection of Shopify Expansion stores with stores out of Shopify was a challenge. We are glad to see these results.
Luis
Head of Growth
Orbe works perfectly for our store! It was easy to integrate, and I believe it offers great value for money. The customer support is amazing and extremely fast, they don't use scripted replies, but truly care about solving your issues.
Thank you very much for your kind words! We truly appreciate it 💚. At our core, we strive to empathize with our customers, solving their issues, and delivering the best possible service.
Luis
Head of Growth
We are very grateful for the help we received and how the application works on our site. Our store has more than 20 markets with several languages and everything works perfectly.
The technical support from the entire ORBE team is awesome.
Without a doubt, the best geolocation app with the best possible customer service.
Wow! Thanks a lot for your excellent review and kind words 💙! Working with a brand like Flying Tiger has been a challenge for the team. We are happy to see this satisfaction.
Please let us know if we can help you with anything else regarding your geolocation. Our whole team is for you!
Luis
Head of Growth
We initially chose Orbe because of its beautiful UI, but it is also really easy to setup and offer many options. Most important, the customer support which very friendly and helpful. Luis Vicente helped us to install the app exactly as we wanted it to reflect on our store.
Thanks for your kind words and for sharing your experience with Orbe and our customer support! 💚 We always try to help our customers make the most out of their geolocation, and we like to hear that we have gotten it 😃