Orbe Geolocation
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Would highly recommend.
Very helpful when raising an issue or question. Efficient and solved the issue within minutes!
Always exceptional support! If I could leave more than 5 stars, surely would
Very good app. Support was outstanding from Roberto. Five stars!
Great app and excellent support, Roberto is very friendly and helpful!
Mejor app y mejor equipo. Increíble la atención tan rápida en todo momento. Cero incidencias. Recomendable 100%
We were looking for a Geolocation app solution that is re-directing our customers to the right language and currency. With Orbe we found even more. These guys are helping us to customise key messages in our key markets so our new customers can see the benefits within first seconds.
This app is exactly what i was looking for. Fast responses, expert suggestions and flexible solutions.
Thanks
Thanks a lot for your kind words! 🥰 We are working hard to provide you with more features. I hope we can launch them soon. If we can help you with anything, please let us know. Our whole team is for you!
Luis
Head of Growth
The Orbe support is the best you can find in any app! They accommodated any issues I had and helped me setup everything the way I needed it to work. 10 star service!
Update: This review was left after using the app for a very short time, and before the onboarding was ever completed (as publicly shown by Shopify here). Since then, we've reached out several times to help, to understand the feedback, and to explain a likely misunderstanding, because the app actually does exactly what this merchant was looking for (on our paid plans). We haven't received a reply yet. We'd still love the chance to help if they ever want to reach back out.
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Hi Snake Skin team,
Thanks for trying Orbe, and I'm sorry your first experience wasn't what you expected.
I think there is a misunderstanding as the app does exactly what you're looking for.
What you saw is actually the intended behavior on the Free plan: the welcome popup shows to every visitor so it can confirm and save their country and language preference. The popup won't appear again on subsequent visits. It will render automatically the localized experience for the customer.
The behavior you were looking for, where the popup only appears for visitors who land in the wrong country experience, is available on our paid plans, so the app can do exactly what you wanted.
We'd really appreciate the opportunity to make this right, so if you see this, please do reply to us 🙏🏻
Our whole team is here for you 😊
Roberto,
Co-founder of Orbe
So impressed with the customer care and prompt problem solving - A huge THANK YOU to the Orbe team, I’m so grateful. It definitely makes life easier when you work with people who truly care and are proud of what they do.
Increíble aplicación y mejor equipo detrás. Tuvimos un pequeño error en el código (causado por nosotros mismos) con nuestro tema y el equipo de soporte, de la mano de Roberto, lo resolvió de forma impecable: nos grabó un vídeo personalizado explicando paso a paso el problema y la solución. Eso no lo hace nadie. La app funciona perfectamente para gestionar la geolocalización entre nuestra tienda de España, MEX y Europa. Orgullosos de usar un producto de este nivel. 100% recomendada.
