Orbe Geolocation
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Must-choice when selling internationally. We've seamlessly integrated our Shopify store with Global-e Native, and I must say, the synergy with Orbe is nothing short of fantastic. It's been the ultimate solution to every geolocation hurdle we previously faced. Orbe has proven to be the quintessential partner for our international sales through Global-e, simplifying what was once a complex process.
Thank you so much for this excellent review 💚! Orbe has been built to work seamlessly with Shopify Markets and Global-e Native to provide the best geolocation experience for each setup. The whole team is glad to see that we achieved it.
Luis
Head of Growth
From the beginning, ORBE has been involved in solving the problems we had, in a multi-store scenario, they have been able to successfully solve the particular cases we had, providing a complete user experience to our customers.
The best geolocation app with excellent personalized service.
Thanks a lot for this fantastic review! 💙 We are glad to see our persistence to build the best geolocation app for Shopify Markets and multiple Expansion stores has these results and satisfaction. 🥰
Luis
Head of Growth
Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.
Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.
Luis
Head of Growth
App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.
Thank you so much for your fantastic review! 💚 We keep launching new advanced geolocation features for our customers. We bet our integration with Klaviyo will help brands efficiently localize their newsletters and email series.
Luis
Head of Growth
We are very grateful for the help we received and how the application works on our site. Our store has more than 20 markets with several languages and everything works perfectly.
The technical support from the entire ORBE team is awesome.
Without a doubt, the best geolocation app with the best possible customer service.
Wow! Thanks a lot for your excellent review and kind words 💙! Working with a brand like Flying Tiger has been a challenge for the team. We are happy to see this satisfaction.
Please let us know if we can help you with anything else regarding your geolocation. Our whole team is for you!
Luis
Head of Growth
The Orbe support is the best you can find in any app! They accommodated any issues I had and helped me setup everything the way I needed it to work. 10 star service!
Update: This review was left after using the app for a very short time, and before the onboarding was ever completed (as publicly shown by Shopify here). Since then, we've reached out several times to help, to understand the feedback, and to explain a likely misunderstanding, because the app actually does exactly what this merchant was looking for (on our paid plans). We haven't received a reply yet. We'd still love the chance to help if they ever want to reach back out.
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Hi Snake Skin team,
Thanks for trying Orbe, and I'm sorry your first experience wasn't what you expected.
I think there is a misunderstanding as the app does exactly what you're looking for.
What you saw is actually the intended behavior on the Free plan: the welcome popup shows to every visitor so it can confirm and save their country and language preference. The popup won't appear again on subsequent visits. It will render automatically the localized experience for the customer.
The behavior you were looking for, where the popup only appears for visitors who land in the wrong country experience, is available on our paid plans, so the app can do exactly what you wanted.
We'd really appreciate the opportunity to make this right, so if you see this, please do reply to us 🙏🏻
Our whole team is here for you 😊
Roberto,
Co-founder of Orbe
So impressed with the customer care and prompt problem solving - A huge THANK YOU to the Orbe team, I’m so grateful. It definitely makes life easier when you work with people who truly care and are proud of what they do.
Really great App. customer service really reactive. Must bhave to handle different market
Teníamos dudas respecto a cuál sería la mejor opción para geolocalizar a los usuarios que entran en nuestra web y redirigirlos al país/idioma que le corresponde, pero gracias a la ayuda del equipo de Orbe todo se ha solucionado.
Have been using Orbe for a while, works as advertised. I'm now having an issue due to Shopify's decision to end designating a fulfilment location for each country / market. The were very helpful in suggesting solutions outside of Orbe, that's quite rare! Very happy
