Orbe Geolocation

Functions as expected across a 5 store configuration and is pretty easy to configure, but required a support chat to solve for a difference in settings for external vs internal stores. Support was easy to communicate with in a quick real-time chat and demonstrated via testing on the spot that our configuration was correct. Excellent service!

We've been using Orbe for years, and the support has been excellent. Their team is responsive and quick to resolve any issues or answer any questions we have. I highly recommend it for merchants with complex store, market, and regional setups.

Llevamos tiempo trabajando con Orbe y la experiencia ha sido excelente desde el primer día. Más allá de la herramienta, lo que realmente marca la diferencia es el equipo: el trato es muy cercano, entienden las necesidades de tu negocio y adaptan la solución a cada caso con una implicación que no es fácil encontrar.

Siempre responden con muchísima rapidez, son eficaces resolviendo cualquier incidencia y transmiten la sensación de que tienes un partner de verdad, no solo un proveedor. Para una marca ecommerce como la nuestra, esa agilidad y ese nivel de personalización tienen muchísimo valor.

Gracias Roberto y gracias Orbe!!!

Works flawlessly and does perfectly what it should. We use it the manage the correct pricing for various EU countries based on the shipping location the client chooses and offering them the correct VAT rate (shown as including VAT prices)

Fantastic experience with Orbe Geolocation! The app is powerful and incredibly flexible for managing international markets, but the real standout is the support.

Roberto went above and beyond, providing hands-on, proactive guidance to help us troubleshoot complex Shopify configurations and get everything set up perfectly. If you want a geolocation tool that genuinely cares about your shop's success, I highly recommend Orbe. It has been a total game-changer for our international customers.

We've had a great experience with Orbe as part of our international Shopify setup. The standout feature for us is the flexibility to redirect visitors to localized stores that are running on entirely different shop systems, which made our multi-store architecture much easier to manage.

Another major advantage is Orbe's compatibility with Global-e. Since we've been working with Global-e for quite some time, having a geolocation solution that integrates smoothly with our existing setup was essential. The implementation was straightforward, and the app has been reliable in directing customers to the correct regional experience.

Overall, Orbe has been a valuable addition to our localization strategy and works very well for businesses operating across multiple storefronts and platforms.

Orbe is a convenient app that’s very easy to set up. Their website provides clear, step-by-step guidelines, making the whole process straightforward. I’d definitely recommend Orbe for international stores managing multiple domains.

Stellar customer service. We've had to pause shipments to the EU as we get up to speed with the updated regulations. This caused our store to glitch out when viewed by customers in Europe. Mariana and the tech team were very prompt with their response, providing guidance on conflicting settings across Shopify, Orbe and other apps that was causing the glitch. The issue was resolved quickly and smoothly.

Works great - fantastic customer service! Quick execution! Thank you Mariana!

Great app for multi market routing, but the support is what made the difference. Roberto guided us through the full setup for Denmark and Germany, explained the catalog and pricing logic clearly, and kept everything on a draft theme so nothing went live before I checked it. Responsive, patient, and no pressure. Happy so far.