Orbit: AI Shopping Assistant

AI chat & voice assistant that answers shoppers and guides them to checkout, day and night

Orbit adds an AI chat and voice assistant to your storefront that answers shopper questions accurately, not from guesses. It replies using a live view of your product catalog and a knowledge base you control, so answers about products, shipping, returns, and orders stay correct and on-brand. Shoppers can search products, add to cart, and start checkout right inside the conversation. Add voice for hands-free, real-time help that shares the same knowledge.

• AI chat assistant that answers shopper questions from your live catalog
• Optional real-time voice assistant for hands-free shopping
• Search products, add to cart, and start checkout inside the chat
• Custom knowledge base for your FAQs, shipping, and return policies
• Tracks orders and returns 24/7, and logs every conversation