OrderEditing.com

We’ve had a really great experience using this app so far. It’s been easy to navigate, intuitive to set up, and the functionality has been smooth on our end. Jacques has been incredibly helpful throughout the process. He’s responsive, proactive, and quick to troubleshoot whenever we’ve had questions. Highly recommend!

Really happy with how this has been going so far. Onboarding was brilliant, and the team have been super helpful - particularly Erin, Gemma and Hamish. Already seeing great results... 5 stars all round

Our product lead discovered Order Editing through shopping on a site that had it, and immediately thought - "WOW! I'd love to have that on our site." We investigated other apps with similar features, but Order Editing was the standout best. We had a very smooth onboarding process with Lachie and Jacques right before BFCM and this tool reduced our CX contacts for address errors, order cancellations etc. by a massive amount. If you're considering this app, we definitely recommend you give it a try!

From the initial experience dealing with Hamish through to the ease of setup of the app has been exceptional. Everything about this app is above every other upsell app out there. From cutting countless hours on address changes, adding discount codes and not forgetting £££ of pounds of upsells from the easy visual post purchase upsell. Love it!!! Mike

This is a brilliant app. It has saved our CX team hours of work while significantly improving the overall customer experience. In addition, Hamish and the team are incredibly responsive and among the best app support teams we’ve worked with.

Highlyyyyy recommend Order Editing! Saved us sooooo much time especially during the holiday season. I am sure we are not alone when people email us immediately after placing an order asking to change their address and we have to be on it fast before our fulfillment center sends it out.

With Order Editing, customers update it themselves and it works great!

Hamish, Lachie, and the team have been a tremendous help in getting Order Editing set up for us ahead of Q4. The implementation was seamless, communication was excellent throughout, and they’ve been incredibly responsive and open to feature requests. We’re genuinely impressed and can’t wait to continue our partnership with them!

Awesome app with an even better support team. The integration was seamless and especially impressive given the complexity of our internal processes. The Order Editing team genuinely understands our business needs and recommends smart strategies and optimisations that help drive real revenue and improve ROI. Paul, our Customer Success Manager, is highly responsive, asks the right questions, and brings a proactive, solutions-focused approach that makes a real impact.

Hamish, Pauly and the entire Order Editing Team deserve more than 5 stars.

From start to finish they've made the experience with their app a breeze!

All initial contact prior to onboarding felt super easy, probably the most chill collaboration I've experienced when it's come to integrating a new program within the business.

Onboarding and beyond has also been just as easy; Paul was and continues to be super supportive. He's got a wealth of knowledge that was invaluable during set up.

The app itself has exceeded all expectations, no qualms. Easy to navigate, user friendly, cost effective and the team is just a message away if you ever need them.

We implemented the app a week out from our busiest sales period of the year which was a scary thought. Fear not, there were no issues even with some insane web traffic. Within 30 days we've seen a fair decrease in ticket volume and an increase in upsell revenue without even using the app to its full capability.

Connecting with OE was a breath of fresh air. Keep up the epic work guys.

Order Editing has been fantastic for us. It has helped us both save money and generate additional revenue. Their team is incredibly responsive and helpful. Every time I have had a question, they have jumped on a call to get everything set up properly. I would 100 percent recommend this app.