OrderEditing.com

Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend

Order Editing is a no-brainer. Has been hugely helpful to give customers self-serve access to their order after checkout, and reduce the associated CX workload. Kiera and Hamish have been super fast at implementing feedback and creating a tailored solution to meet our needs and particular WMS set-up. Highly recommend to brands of all sizes.

Excellent to manage and very user friendly! Allowing the customer to feel in control and manage their order without needing to conatct us urgently via emails, DMs and phone calls, saving time for both parties.

Letting customers edit their own orders instead of creating a support ticket is the biggest no-brainer. This app saves us so much precious time. The ability to upsell customers a few hours after purchase is the cherry on top. It's super easy to set up too.

This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.

Such a no-brainer! We went from receiving hundreds of customer support emails a week to only a handful, this app literally self-services almost every request straight from our order status page. Our customer satisfaction is through the roof. Special thanks to Keira and Hamish for seamlessly integrating with our warehouse management software - very excited to turn this into an upselling machine next!

Easy to use and the upsells are working great. Easy onboarding and great communication

Super awesome app!
Love the support, love the too. Kudos to Jacques for helping get our Upsell running

Such a great app. Huge thanks to Hamish and the entire team — the passion and speed of response really stand out.

Great app, its a no brainer. Heaps of functionality, the team is great to deal with and know exactly how to help your account improve + fix issues. Thanks!