Order Fulfillment Guru
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worst app ever- wrong advertisement of what this can do
support is awful - will not clarify questions clearly.
5 of our team members have been reaching out and we would get a one liner reply of 5 open questions on sync.
after spending almost 3 weeks getting 2 shopify stores synced/ products synced the information was still not clearly disclosed that inventory in mainstore needs to be made 0.
our product entry got screwed up_ the last contact mentioned let your team take over - Why couldn't you offer that on the first reach out 3 weeks ago?
would not recommend - stay away from this app
Hi,
We apologize if there has been any miscommunications. We received emails from your team via a single Gmail address, but it turns out to be 5 different people. We believe this is why there was a confusion with the communications. We recorded Loom videos to show the details, but we are not sure if all 5 people were made aware of the videos. We also tried to schedule Zoom meetings multiple times but the requests were declined.
We are a dropshipping business and have used OFG since Day 1 to send orders to our suppliers. The app is easy to set up and service has been great - Kevin has always been extremely patient and helpful. Very open to feedback and recently implemented a new feature we had requested - thank you!
Thank you. We are very excited and always happy to help.
Wow! We’ve been using Order Fulfilment Guru for over a year and it’s been excellent. We recently had an issue which ended up being an issue caused by us and not the app however, Kevin from Cork Labs bent over backwards to help us resolve the issue. He was happy to go back and forth with me via email, even after hours to make sure we resolved the problem. I highly recommend the app and their customer service. Thank you!
Thank you, we are super excited and happy to help!
Great support from customer service!
Thank you so much, we are always excited to help!
Great product, excellent service, highly recommend.
Thank you. We are always excited to help. Let us know if you need anything else.
Die App synct meine Produkte zwischen zwei Shopify-Stores und sendet die Bestellungen an zwei verschiedene Lagerhäuser. Klappt alles sehr gut.
Thank you, we are excited and happy to help, as always.
Eine der besten Kundenservice Erfahrungen seit langem! Direkt alle Fragen verstanden und konnten super geklärt werden.
Thank you, we are so excited and happy to help!
We have partners that sell selections of our products on their own Shopify stores. Order Fulfillment Guru has been a great tool that allows these partners to send us their orders into our Shopify account for shipping as well as sync product inventory. The Order Fulfillment Guru system is easy to use, and their customer support is very responsive for any questions.
Thank you! We are super excited to help and let us know if you have any other questions.
Using this to distribute orders from central shop to several fulfillment shops. Versatile and reliable, and when there's an issue, customer service responds quickly. Pricy, but worth the money.
Thank you for the lovely review. We are always happy to help.
I've been using this app for the past few months and it's been a breeze. It was very easy to install and sync stores. The team are quick to respond and provide support and solutions, great experience so far!
Thank you, we are very excited and happy to help!
