Order Printer Pro: PDF Invoice
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We've been suing Order Printer Pro for several years. Recently we ran into an issue with being able to print our packing slips. I contacted customer service through the chat option and got a response within minutes.
The issue ended up being on the Shopify side of things, but Order Printer Pro was able to find me a workaround while the issue was being worked on and followed up once the issue was resolved.
It's rare these days to get such quick and helpful service. I really appreciated it!
Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly, provide a workaround, and follow up until the issue was fully resolved. Your kind words mean a lot to us, and we’re happy we could make the process smoother for you.
This app has been an absolute game changer for our business! It allows us to generate professional quotations directly from the products listed on our website, complete with product images and a QR code for easy online ordering. Our customers often send us purchase orders via email, and the ability to export quotes to PDF makes this process seamless and highly professional.
To top it all off, the support is world-class — incredibly responsive with solutions delivered in minutes, not hours. We couldn’t recommend this app and its developers highly enough!
Thank you for sharing such an outstanding review! We’re thrilled to hear that the app has made such a positive impact on your business and streamlined your quoting process. It’s great to know that features like product images, QR codes, and PDF export are helping you deliver a more professional experience to your customers.
We’re equally delighted that our support team was able to exceed your expectations with quick and effective assistance. Your recommendation means a lot to us, and we’ll continue working hard to provide the best possible service and features.
I have been so happy with this app for years. It's allowed me to have some really easy to edit and pretty packing slips and receipts for my customers. I also had another thing I wanted fixed and I was able to use the chat and the person (Mic) helped me out thoroughly and the process was seamless. Thank you so much to Order Printer Pro!
Thank you for your detailed and thoughtful feedback. We’re thrilled to hear the app has served you well over the years, making it easy to create professional packing slips and receipts. It’s also wonderful to know that Mic provided thorough and seamless support when you needed assistance. Your continued trust means a lot to us, and we’re here to support you anytime.
Great customer service. Been using the app for a few years now. They are able to customise the invoices based on everything we need! Any issues were resolved very quickly.
Thank you for your detailed feedback and continued use of the app over the years. We’re delighted to hear that our team has been able to customize your invoices to meet your specific requirements and resolve any issues promptly. Your ongoing trust and satisfaction are very important to us.
Was excellent until acquired and changed ownership. Now unresponsive. Currently printing/exporting unpaid orders/invoices as fully paid.
I have used this app on three different Shopify stores. It has made invoice customization and printing much easier for my team and customers.
Thank you for sharing your experience across multiple Shopify stores. We’re pleased to hear that the app has simplified invoice customization and printing for both your team and customers. Your continued trust in our solution is greatly appreciated.
The team here is the best I've dealt with! I've learned a lot about liquid coding over the past few months setting up my website, and these guys have definitely been a part of that. If I ever have something I want to change on my invoices and I can't do it, the team will respond immediately and they sort it out really quick :)
Thank you for your detailed and thoughtful feedback. We’re thrilled to hear that our team has not only supported you promptly but also contributed to your learning journey with liquid coding. Providing quick and effective solutions is central to our approach, and your recognition truly motivates us to maintain these high standards.
Absolutely Brilliant Support for Our PDF Email Automation
I had been struggling for days trying to get automated PDF receipts working correctly for customer orders at BS Exchange, and the team who helped me honestly saved the day. They were incredibly knowledgeable, patient, and fast with their support — exactly what you need when you’re running a business and time is tight.
They understood the specifics of what I wanted, including how the receipt should look, what wording to include, and even helped me make small but important tweaks like showing a negative amount to indicate payment and adding custom text like “Faster Payment.” They made sure everything worked perfectly with our Shopify setup and branding.
Thanks to them, our order emails now look clean, professional, and work automatically — saving me tons of time. If you’re looking for reliable support for anything related to Shopify email templates or automated documents, I highly recommend them. A real pleasure to work with!
— Santino, Founder of BS Exchange
Thank you for your detailed and thoughtful review. We’re thrilled to hear that our team could provide knowledgeable, patient, and efficient support to help automate your PDF receipts exactly as you needed. It’s rewarding to know that the solution we helped implement is saving you time and enhancing the professionalism of your order emails. Your recommendation means a great deal to us, and we’re honored to have been part of your success.
The provider of this app definitely deserves more than 5 stars. When we had a request, we received prompt and exceptionally courteous support. Everything worked perfectly in no time—exactly the way we wanted it. We’ve been using the app for several years now and are very satisfied. We can absolutely recommend the app, and even more so the amazing team behind it.
Thank you for your generous feedback and long-term trust in our app. We’re delighted to hear that our team provided prompt and courteous support, delivering solutions exactly to your expectations. Your satisfaction and recommendation mean a great deal to us, and we remain committed to maintaining the high standards you’ve come to expect.
I am extremely happy with my experience using Order Printer Pro! As someone who is new to the Shopify platform, I was navigating my way through how to optimize the overall experience for our customers. I reached out to support with a few questions and to get assistance with modifying the information displayed on our invoices.
I had the pleasure of working with Keanu, who truly went above and beyond. He was incredibly patient and took the time to fully understand my needs. I've had a couple of interactions with the support team, and each time they've been nothing short of professional, with a keen attention to detail and a remarkably fast response time.
Thanks to their exceptional service, I feel much more confident in managing our invoicing process. I highly recommend Order Printer Pro for anyone looking for a reliable solution paired with outstanding support!
Thank you for your thoughtful and detailed feedback. We’re delighted to hear that Keanu and the rest of our support team provided patient, professional, and attentive assistance to help you optimize your invoicing. It’s rewarding to know that their dedication has boosted your confidence in managing your Shopify store. We truly appreciate your recommendation and look forward to continuing to support your success.
