Order Printer Pro: PDF Invoice
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Omtaler (3,012)
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Etter vurdering
FRAUDULENT! Steer clear from this app.. they don't even tell you this or update you but they've been charging me $10 / month for YEARS. And I had no idea nor did I ever approve these charges.
To give some true context on this review. Decoralist installed the app and approved the app charges in 2020, as can be seen both in the Shopify Partner Dashboard, and on their own activity feed. We've provided screenshots of this from Shopify's own systems etc.
They've then forgotten they installed the app, even though Order Printer Pro would have been both showing in their Installed apps list, and on their monthly Shopify invoice every month since they installed and approved the app subscription.
They've now come to us and demanded a refund for 3 years that they "didn't know" they had the app installed. We gave 3 months refund, which we feel is fair, especially when such words as "fraudulent" are being thrown around.
Long story short, they installed and subscribed to the app, demanded a refund 3 years later, and are now leaving this review because they didn't get their way.
It's rare that strange situations come up like this, thankfully. Hopefully our other 800+ 5 star reviews help show what we are really about.
Kind regards,
Bjorn Forsberg
Founder - FORSBERG+two
Works great so far. They offer really fast and really helpful support.
Thank you for the review 🤩
Kind Regards,
Sarah / FORSBERG+two
Jungs waren schnell und kompetent! Meine Frage war in einigen Minuten beantwortet. Tolle Unterstützung! Danke!
Danke! Thanks for taking the time to leave us a review 🙏🏼
Kind Regards,
Sarah / FORSBERG+two
We are really happy with the customizable forms for our fulfillment. The customer service has been exceptional....quick, friendly, and able to provide a solution.
Thanks for taking the time to leave us a lovely review ⭐️
Kind Regards,
Sarah / FORSBERG+two
Great app. Easy to use. Super templates, easy to modify, excellent documentation! Support is there when you need them, even for the free plan!
Our support team is always ready if you need help. Thanks for the kind review ⭐️
Kind Regards,
Sarah / FORSBERG+two
Order Printer Pro: Invoice App is great and does what needs to be done, the thing that stands out is the excellent support and support articles. Usually, questions can be answered in the articles, and if not the team has been able to handle any issues. Easily recommended, Thanks!
Yay! So happy you've noticed. We have put a lot of time into the help articles, glad to hear they helped you along with our support team 🤩 Thank you for taking the time to leave us a review 🙏🏼
Kind Regards,
Sarah / FORSBERG+two
Excellent customer service team! The app is working exactly as it needs to and their support team went above and beyond to get us here. Much appreciated!
And the review is also much appreciated, thank you 🙏🏼😊
Kind Regards,
Sarah / FORSBERG+two
Fantastic help from Valeria to get the app set up in different languages based on location of our customers!
So good to hear Valeria was able to help you out. Thank for your kind review 🙏🏼😊
Kind Regards,
Sarah / FORSBERG+two
Really simple to use, love it!
I like the layout of my invoices and the ability to customize them with my logo and preferred text.
And we love receiving reviews as kind as yours 😃 Thank you!
Kind Regards,
Sarah / FORSBERG+two
The download, install are straightforward and the interface is intuitive. Straight and simple, gets the job done.
Excellent customer support.
Love this "Straight and simple, gets the job done" 🤩 Thanks for taking the time to leave us a lovely review ⭐️
Kind Regards,
Sarah / FORSBERG+two