Order Printer Pro: PDF Invoice

This app works great, it is perfect for VAT invoices, or any custom invoices and packing slips. The few little issues we have had have been sorted immediatley, you can't ask for any more than that.

Would definitely recommend Order Printer Pro.

This morning, I encountered an isolated technical issue that disrupted my normal routine. I utilized the app's virtual assistance tool, and the experience was flawless. After briefly explaining the situation, the system resolved the issue within minutes. The absence of hold times and the streamlined nature of the automated support allowed me to resume my work with minimal downtime. This is an excellent app with highly reliable support infrastructure.

We've been using Order Printer Pro for years, and their support continues to exceed our expectations. Recently, we encountered an issue, and their team resolved it within minutes. Their customer service is consistently reliable, responsive, professional, and incredibly efficient.

It's rare to find a company that combines such a great product with outstanding support, and that's exactly why we've remained a loyal customer. We truly appreciate their dedication to helping their users and look forward to continuing to use Order Printer Pro for many years to come. Highly recommended!

The app works great and the support is excellent!

The only reason I am giving it 4 stars is that it does not work seamlessly with Shopify B2B, because Shopify does not give the app access to the native VAT number information. This is not the app’s fault.

This means the VAT number needs to be added manually if the customer has not entered it in their customer account. However, the app works as well as Shopify allows it to, and it still makes it much easier for our customers to access their invoices on their own.

The native Shopify VAT invoice is very well hidden for customers who want to self-serve, so we need this app to provide better customer service and make invoices easier for our customers to find.

Overall, we're very satisfied with the app and the support experience. The app works well for our business and provides great value.

The reason for 4 instead of 5 stars is that full compliance with European e-invoicing requirements (especially XRechnung and ZUGFeRD) is not yet available. For businesses operating in the European market, this has become increasingly important.

That said, we're happy with the app and look forward to future updates that will hopefully add full support for these formats.

Thank you for your support!

fast and knew their stuff! Made some custom changes for me in minutes

amazing experience. quick resolution of all questions via live chat. exceptional customer support.

The support team responded quickly and helped me work through the issue. Keanu reviewed the email code and checked our store’s templates.
The clear, friendly help made it much easier to understand what was going on and consider our next steps. Thank you, Keanu!

Doryiannys was great, explained why the information request was needed to pinpoint the issue, and how to accept the request for collaboration which expdited ticket completion. Great work.

Just had a wonderful experience. very fast and kind apreciate the support !

thankyou Doriannys !