Order Printer Pro: PDF Invoice
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Great Support from Gabriel!
Easy setup and template edit. Fast and uncomplicated support.
One thing we have not yet managed to do is to generate the labels in A6 format. in the preview the format fits, in the pdf it is again in A4 format. Not sure if that is an issue in the app or the printer.
The support has a solution (https://help.forsbergplustwo.com/en/articles/3289768-printing-on-smaller-paper-a5-or-4x6) wich unfortunately we were not able to make it work with our template yet.
Thank you for your feedback. We’re glad the setup and support have been helpful. We understand the challenge with generating A6 labels and we are sorry to hear it was inconvenient for you. Please feel free to reach out if you have any other questions.
The billing is incredibly misleading. The pricing is based on the total number of Shopify orders, not just the orders processed through the app. When I raised this with support, they simply pointed me to an article about their pricing. Why not be upfront about it from the start instead of resorting to these bait-and-switch tactics?
I wish Shopify would enforce clearer pricing structures with their developers. What difference does it make how many orders my store gets if I’m not even using the app?
To make matters worse, support almost seemed to encourage me to leave a negative review.
Hello,
Thank you for your feedback. We're truly sorry to hear that you're not satisfied with your experience. We take all concerns seriously, and we've already reached out to you to work together on a solution. Our goal is always to provide the best service and ensure that any issues are promptly addressed. Please feel free to contact us if there’s anything further we can do to assist.
Kind regards,
Team Shop Circle
Ich nutze die App bereits seit Jahren und habe nur gute Erfahrungen gemacht. Toll ist, dass ich die Vorlagen an meine Bedürfnisse anpassen kann. Und falls doch mal etwas sein sollte, ist der 24/7-Support unschlagbar schnell und professionell. Eine von Herzen kommende 5-Sterne-Empfehlung!
Wow! Some reviews just make our day. Thanks for your warm 5-star review :)
Kind Regards,
Sarah / FORSBERG+two
luis was amazing with his help . thank you
Very good work
Great support service and easy to work with. I
Thank you so much for your kind words! We're thrilled to hear that you're finding our support service helpful and our Order Printer Pro: Invoice App easy to work with. Your satisfaction is our top priority and we're glad to have been able to assist you effectively. Your review motivates us even more to continue delivering exceptional service. We're here to help should you need anything else. Thanks again for the wonderful review.
Kind regards,
The Shop Circle Team
This is a very good app for custom documents/invoices/agreements generation and map it with the order details. Loved the support too.
Great app. Would definitely recommend! Support person Mic was very helpful and friendly. Thanks Order Printer Pro.
Thank you for the wonderful feedback! We are thrilled to hear that you find Order Printer Pro to be a Great app and that you would definitely recommend it. We especially appreciate the kind words about Mic being very helpful and friendly.
The best help I’ve received in a long time! Great support. A problem that I couldn’t solve on my own for hours was solved by the lovely lady within 2 minutes. I’m endlessly grateful.
Thank you for this excellent review. We are pleased to hear that you found our support to be great and highly effective. Solving challenging problems quickly is our goal, and we appreciate you acknowledging the prompt resolution within minutes.
