O: Auto Tag Order & Customer

I installed Omega Auto Tags to tag customers based on purchased products. It exactly performs the functions it claims, and our operation is much easier thanks to the app. The app offers an array of conditions you can configure for so many areas of your business: customer, order, product, shipping, etc. Most importantly the tag conditions setting is simple and intuitive, extremely easy to create and edit. The customer support is simply superb - available 24/7 for any questions you might have. Also, it’s an embedded app that does not inject code into the theme. I highly recommend the app to any business owner aiming to automate workflow.

Since i write the review after feedback requests have been implemented, i can state the following.

So, after some weeks of testing:
1. Great light app.
2. Nice clean menus on dashboard.
3. Feedback requests have been implemented (yes, i have said that before but its not to take for sure it will happen) and was fast. Accidental? i don't know, i think more have gave feedback for some features to be added (like being able to name our flows and not only show a number). Shows to me that they listen. Was coincidence? We will see in the future.
4. Price: i can't imagine someone is complaining. More than reasonable pricing.

-Suggested Improvements:
1. I would really like to be able to change the flow positions higher or lower so they can be somewhat "grouped" (e.g. to me it would be great to be able to have tier flows one after another then all order related flows). Maybe having some tabs that can be named to allow us to have flows grouped by function?
If not possible then repositioning and some separators? Tiny suggestions that make things visually easier for us (for me at least).
2. A condition that makes a flow active for a period of time its a much much desired feature. I hope it can be done.
3. Add multiple tags and separate them by commas: Nothing huge here, but consider the tag to be active even if we don't have a space before the tag's name.

I these features are added, then its a clear 5/5 for me. lets say for now its 4.5/5. Since i cant do that, 5 stars. 4 stars seems low rating to me.

Best in class support, very fast and knowledgeable! simple user-friendly interface and very reasonable free tier limits, loving the Shopify Flow integration, was the sole reason originally got the app, since then got a couple order auto-tag workflows that became extremely useful even though originally thought we'd never need such functionality.