Orderify ‑ Order Edit Cancel
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Works like a charm. We have a very complicated checkout process and editing orders seemed like it would be very difficult until we found this app. Keep up the good work and thank you.
We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)
Works like a charm. I had an issue understanding the way the Plugin works. Dave from the team helped me out to clear my issues.
Worth the money you're spending.
Setting up is also a piece of cake. Keep it up guys!
Works fine. Had some issue with the installation due to my lack of liquid editing skills but Dave was a big help in getting things setup. This should have been a basic option in Shopify so its good to have this app.
I am very excited about using this app to improve my overall customer experience and engage more effectively with my customers. Thank You for providing this rich functionality. It is working well so far with my side and I like the UI very much.
These guys had a problem for the last few weeks but have come back to me, fixed it and provided a great service. App back up and running perfectly which is great, as we love this app and there are no other good alternatives out there. Thanks Team!
This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.
What we don't like about this app is that so many payment platforms do not integrate with Shopify, for example STRIPE, that we had to disable the automatic refund function and now need to manually refund all orders.
However, that is a problem that needs to be fixed first at the Shopify level. And until that happens, this app is a good option for businesses looking to give their customers more control over their orders.
Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.
Excellent app that adds valuable time-saving features that are very well thought of. It makes both mine and my customers life much simpler. Reduces friction and makes customers feel more in-charge. It may be counter-intuitive to allow customers to cancel orders so easily but, in the end, it works the other way around. It reassures them that we're not out to get their money.